What are the responsibilities and job description for the Host position at Oliver Oxford Hotel?
We are seeking a Host to join our team. You will be the face of the restaurant, ensuring memorable and impactful experiences for all our guests. You will be an integral part of making sure each visitor's stay is enjoyable and efficient, offering a friendly welcome and addressing their needs promptly.
Responsibilities:
- Learn the menu, including the daily specials and accurately describe how dishes are prepared
- Check the dining room constantly for cleanliness and organization and restock condiments on the table as necessary
- Greet guests warmly as they enter to create a positive first impression of the restaurant
- Help clear and wipe down tables and set up tables with utensils and glassware for the next party
- Handle booking of reservations, be quick to solve seating problems, and troubleshoot any phone inquiries from customers
Physical Requirements:
- Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion.
This job description serves as an overview of the responsibilities associated with this role, with the understanding that these duties may evolve over time. Additionally, you may be entrusted with additional duties as assigned.