Claims Manager (TPA Oversight) – Casualty

Oliver James is working with a specialty insurer that is looking to hire a Claims Manager (TPA Oversight) for their Casualty team. In this standalone senior technical role, you will be responsible for providing oversight on a caseload of complex commercial general liability and commercial auto injury claims that are being handled by a panel of TPAs. Along with advising on claims handling, you will also provide litigation and coverage advice to ensure claims are handled efficiently. You will also drive TPA strategy across the claims group.

Key/Skills Experience Required

• 5 years large loss casualty/commercial general liability claims experience (gained at an insurance carrier or TPA)
• 3 years people leadership experience – directly managing Adjusters at an insurance carrier or TPA
• Direct experience handling complex, large losses above $250,000 in value (GL & Commercial Auto or Trucking) – both primary & excess cases
• Excellent knowledge of wide ranging bodily injury types including complex litigated matters
• Exposure to litigation and coverage investigation essential (including writing coverage letters/RORs)
• Exceptional customer service capability. Excellent relationship management capability
• The ability to act as a technical lead and provide advice to other adjusters
• Experience managing TPA relationships and driving TPA strategy – essential
• Adjuster License in multiple states including Florida
  
  

This role is hybrid from 2 Florida and Northeast locations with fully remote considered for some candidates. The role offers a competitive base salary and annual bonus, along with a clear career path for the future.

We have a number of other comparable openings so please contact us for a discussion.

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