What are the responsibilities and job description for the Housekeeping Supervisor position at Oliver Hotels & Resorts?
Description:
Job Summary
The Housekeeping Supervisor assists in supervising housekeeping operations and team members. The Housekeeping Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities
- Performs all duties of a Housekeeping Attendant
- Ensures all guests are provided superior room and public area cleanliness
- Assists in supervising housekeeping team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
- Ensures the compliance of health and safety standards
- Assists with monitoring and upholding procedures for control of supplies and keys
- Maintains knowledge, skills, and abilities needed?to perform any position in the department
- Maintains accurate lost and found log and upholds related policies and procedures
- Handles chemicals and cleaning supplies with care and in accordance to standards
- Operates commercial laundry and cleaning equipment
- Performs additional responsibilities as assigned by leadership
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Strong leadership and a professional image
- Conduct work-related functions in a professional manner