What are the responsibilities and job description for the SAP CoE Manager position at Oliver Healthcare Packaging?
SAP Center of Excellence (CoE) Manager
📍 Location: Preference near an Oliver site (Trevose, PA-Grand Rapids, MI)
✈️ Travel: Approximately 10% (U.S. & International)
Applicants must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout employment. Oliver Healthcare Packaging does not provide employment visa sponsorship or sponsor work authorization for this position, now or in the future.
At Oliver Healthcare Packaging, we're helping protect the world's healthcare products through innovative sterile medical packaging solutions. As we continue to invest in digital transformation, we're looking for an experienced SAP Center of Excellence (CoE) Manager to lead our global SAP support organization.
If you're passionate about SAP S/4HANA, leading high-performing technical teams, and driving continuous improvement across a global manufacturing environment, we'd love to hear from you.
What You'll Do:
As the SAP CoE Manager, you'll lead our SAP Center of Excellence, providing strategic and operational leadership for our SAP Application Management Services (AMS) while partnering with business leaders across the globe.
You'll be responsible for:
- Leading and developing a team of SAP technical professionals
- Managing SAP Application Management Services and continuous improvement initiatives
- Building strong partnerships with business leaders, subject matter experts, and external system integrators
- Overseeing our SAP Enterprise Cloud Services (SAP ECS) relationship
- Driving enhancements, support activities, and SAP governance
- Ensuring best practices through ITIL and SDLC methodologies
- Coaching, mentoring, and developing your team through regular feedback and SMART goal planning
- Supporting future SAP enhancements and global initiatives
What We're Looking For:
Required Qualifications
✔ Bachelor's degree in Computer Science, Engineering, Business, or related field
✔ 10 years supporting SAP solutions (preferably SAP S/4HANA)
✔ 5 years leading technical teams
✔ Experience supporting SAP within a manufacturing environment
✔ Experience working with SAP hosting providers, Basis teams, and cloud environments
✔ Strong understanding of SAP integrations, security, and enterprise architecture
✔ Experience managing multiple projects and driving continuous improvement
Preferred Qualifications
- Master's degree in IT, Computer Science, or Business Administration
- SAP certifications
- Manufacturing Execution System (MES) experience
- Hands-on SAP S/4HANA experience
- ITIL service management experience
- Change management experience
What Makes You Successful
We're looking for someone who:
- Inspires and develops teams
- Builds strong business partnerships
- Thinks strategically while solving complex technical challenges
- Communicates effectively with both technical and business stakeholders
- Thrives in a collaborative, global environment
- Has a passion for continuous improvement
Why Oliver Healthcare Packaging?
At Oliver, you'll join a global organization committed to innovation, quality, and protecting healthcare products around the world. You'll have the opportunity to influence enterprise technology strategy while leading an experienced SAP team supporting a modern SAP S/4HANA environment hosted in Microsoft Azure through SAP Enterprise Cloud Services.
If you're ready to make a global impact while leading our SAP Center of Excellence, we'd love to connect.