What are the responsibilities and job description for the Front Desk Staff position at Oliver Chiropractic and Acupuncture?
Job Summary
We are seeking a dedicated and professional Front Desk Staff member to serve as the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. As a Front Desk Staff member, you will manage front office operations, handle multi-line phone systems, and provide exceptional customer service to ensure smooth daily activities and positive client interactions.
Responsibilities
- Greet visitors and clients warmly, providing a professional and friendly first impression.
- Answer and direct incoming phone calls using multi-line phone systems with proper phone etiquette.
- Manage appointment scheduling, calendar coordination, and maintain accurate records of visitor logs.
- Handle clerical tasks such as data entry, proofreading documents, and maintaining office supplies inventory.
- Assist with office management duties including filing, photocopying, and organizing correspondence.
- Support administrative staff with personal assistant tasks and client communication as needed.
- Ensure the reception area remains tidy, organized, and welcoming at all times.
- Provide customer support by addressing inquiries promptly and professionally.
Requirements
- Proven office management or administrative experience in a professional setting.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer literacy.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Exceptional customer service skills with experience in phone reception and client communication.
- Bilingual abilities are highly desirable to serve diverse clientele effectively.
- Previous experience working at a front desk or in clerical roles is preferred.
- Demonstrated ability to handle multi-line phone systems with professionalism and courtesy.
- Strong typing, proofreading, and time management skills to ensure accuracy and efficiency.
Join our team as a Front Desk Staff member to create a positive environment that supports seamless office operations while delivering outstanding service to clients and visitors alike!
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20