Sales Associate

Sales Associate

Location: Los Angeles, CA

Reports to: Sales Team Lead

Type: Hourly (Non-Exempt)

About Us

Olive Ateliers is a fast-growing, founder-led lifestyle brand entering a pivotal next chapter. What began as a business rooted in sourcing and retailing vintage objects from around the world is now evolving into a design-led home furnishings company, with rapidly expanding proprietary collections produced through a trusted network of global partners. As we grow from a cult-favorite retail concept into a nationally recognized luxury brand, we’re expanding our Sales function to reflect the same values that define our objects – intentional, elevated, and personal.

The Opportunity

We’re hiring a sales-driven Sales Associate to help power this growth. This is a client-facing, consultative sales role focused on delivering high-touch service and building lasting relationships with our clients. You’ll own your own book of business, proactively guiding them through every step of the sourcing journey, from initial discovery to project fulfillment. Whether assisting walk-ins, hosting in-store appointments, or conducting remote follow-ups, you’ll be trusted to deliver a "Far From Average" client experience that results in both immediate sales and long-term loyalty.

You are a natural connector and communicator, someone who lights up when helping others feel seen and inspired. You are proactive and detail-oriented, and take genuine pride in making every interaction feel like an experience. You’ll be trusted to act as an ambassador of the Olive Ateliers brand – representing our aesthetic, values, and service philosophy with warmth and polish.

This is a full-time, non-exempt role. The position requires open availability Wednesday through Sunday, with the flexibility to be scheduled up to five days per week based on business needs. This role will begin at 2-3 days per week, with the opportunity to grow into a full-time schedule depending on performance and evolving company requirements.

Responsibilities

Client Relationship & Sales Growth

• Own a growing book of clients, offering consistent, thoughtful follow-up that leads to long-term loyalty and repeat purchases
• Deliver a luxury-level experience for every client, combining product expertise with sincere relationship-building
• Use in-person appointments, walk-ins, and digital tools (email, clienteling apps, mobile POS) to cultivate and close sales both in-store and virtually
• Confidently recommend complementary products and value-added services to maximize client satisfaction and order value
• Actively contribute to the team’s sales goals and KPIs through personal performance, insights, and support
• Educate clients about the Olive brand, our design-led sourcing model, and what makes our pieces and service unique

Sales Operations & Fulfillment

• Leverage Point of Sale devices and software to process customer transactions
• Ensure thorough order management prior to Operations hand-off, including delivery quotes, fulfillment forms, value-added service forms, and client follow-up
• Steward a successful hold tag system and communicate effectively with customers as well as internally to ensure policies are followed across all segments of business
• Work diligently to ensure the Atelier stays pristine throughout the day

Qualifications

• 2 years of retail or client-facing experience, preferably in home, design, or luxury categories
• Sales-oriented and self-motivated, with a track record of driving results through relationships
• Warm, articulate, and emotionally intelligent with strong communication skills
• Enthusiastic about storytelling, aesthetics, and connecting clients to meaningful objects
• Highly organized and detail-oriented, with strong follow-through and accountability
• Adaptable and energized by a fast-paced, team-oriented environment
• Tech-savvy: comfortable with Apple OS, Google Suite, and POS systems
• Licensed to drive and able to lift and mobilize small to medium items
• Open availability Wednesday through Sunday, with the flexibility to be scheduled up to five days per week based on business needs
• Based in Los Angeles and able to commute to our Downtown Los Angeles flagship location

Compensation & Benefits

• Hourly Rate: $23–$25, commensurate with experience and capabilities
• Commission and performance-based bonus eligible
• 401k with generous employer match (eligibility and vesting apply)
• $100 Olive Ateliers shopping credit per quarter
• 40% off retail merchandise
• Accrued Sick Leave
• Subsidized health benefits for employees working 30 hours/week
• A dynamic work environment with long-term growth opportunities