What are the responsibilities and job description for the Customer Service Representative position at Olga A Leszczynski & Associates Inc.?
Job Overview
We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice that supports our customers, ensuring their needs are met with professionalism, efficiency, and care. Your energetic approach will help foster positive relationships, resolve inquiries promptly, and contribute to a seamless customer experience. This paid position offers an exciting opportunity to develop your skills in office management, communication, and support services within a vibrant team environment.
Duties
- Greet customers warmly at the front desk and manage multi-line phone systems to direct calls efficiently
- Provide exceptional customer support via phone, email, and in person, addressing inquiries with clarity and professionalism
- Utilize computer skills including Microsoft Office, Google Workspace, and data entry tools to maintain accurate records and update customer information
- Manage appointment scheduling, calendar management, and office organization to ensure smooth daily operations
- Perform clerical tasks such as filing, proofreading documents, and managing office supplies to support administrative functions
- Support office management activities by maintaining a tidy workspace, managing incoming correspondence, and ensuring excellent phone etiquette
Experience
- Prior office experience or administrative support background is highly preferred
- Proven customer service experience demonstrating strong communication skills and problem-solving abilities
- Familiarity with multi-line phone systems, clerical tasks, and data entry processes is essential
- Knowledge of Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and basic computer literacy required
- Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively
Join us in delivering outstanding service while advancing your career in a fast-paced office environment! We value energetic individuals who thrive on helping others and are eager to grow their administrative expertise. This is a paid position committed to supporting your professional development every step of the way.
Pay: $18.00 - $28.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $18 - $28