What are the responsibilities and job description for the Dental front office receptionist position at Olentangy Pediatric Dentistry?
Job Overview
As a Dental Front Office Administration Assistant, you’ll keep daily clinic operations organized and welcoming. You’ll greet patients, coordinate appointments, manage records, and support billing and insurance processes while protecting confidential information. Your impact: Accurate scheduling and records help patients navigate care smoothly and help the dental team stay focused on treatment.
Responsibilities
- Welcome patients, manage front desk tasks, answer calls, and provide clear, courteous service.
- Schedule appointments, update care plans and dental records, and complete filing and documentation review.
- Support dental billing and health insurance processing, and Medicaid-related administrative tasks.
- Enter and maintain information in electronic health records (EHR) systems, following Health Insurance Portability and Accountability Act (HIPAA) requirements and clinical confidentiality policies.
- Assist with dental administrative support, health information management, and routine office coordination.
Skills
- Required: Customer service, patient service, phone communication and etiquette, typing, computer skills, Microsoft Office, clerical, administrative, and office experience.
- Preferred: Dental clinic, Reception, front desk, or office management experience.
- Knowledge of dental terminology, health insurance, dental coding, Current Procedural Terminology (CPT) coding, International Classification of Diseases (ICD) coding, ICD-9, and ICD-10 is preferred.
- Documentation review, 10-key typing, and bilingual skills are also valued.
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $20 - $30