Quality Improvement Coordinator

POSITION TITLE:

Quality Improvement Coordinator

DEPARTMENT:

Quality Improvement

REPORTS TO TITLE:

Quality Improvement Manager

DLSE/FLSA STATUS: ()

____Exempt/Salaried position

_X_ Nonexempt/Hourly position

SUPERVISORY RESPONSIBILITIES (does this position have direct reports):

YES

NO

SCHEDULE: Monday- Friday; 8am-5pm 

LOCATION: Woodland, CA 

SALARY RANGE: $29.32 to $35.83 hourly 

About CommuniCare OLE

Established in 2023, CommuniCare OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

BENEFITS

JOB SUMMARY/OVERVIEW:

Under the direction of the Quality Improvement (QI) Manager, the QI Coordinator is responsible for coordination of efforts to improve clinical measure outcomes at their assigned location(s). The QI Coordinator will work as part of the QI Team to assure each site is allocating resources and efforts appropriate to the areas that need most improvement and are in alignment with the organizational QI priorities of CommuniCare OLE. The QIC assures new staff are educated about the CC OLE QI program, systems, external requirements, and internal priorities. The QI Coordinator collaborates across the organization and with external partners via facilitation, coaching, and education to achieve quality goals and improve population health.

1.

Develops rapport and productive working relationship with site leadership and essential care team members.

2.

Maintains strong working knowledge of processes, workflows, and documentation practices to inform QI measures data and areas for improvement in data input (clinical documentation) or data capture (programming)

3.

Maintains up to date knowledge of UDS and Pay-for-Performance (QIP) measure requirements

4.

Coaches and trains site staff on improvement concepts and methods to build internal improvement capability and to develop a culture of continuous and intentional improvement

5.

Advises improvement efforts by engaging in discussions and activities with appropriate staff around key improvement needs areas (e.g. during care team/teamlet/team focus meetings)

6.

Collaborates with site-based care teams at assigned site(s) in the ongoing coordination of quality improvement projects, assuring documentation of quality improvement process and activities (PDSA, Pilot, QI Dashboards, etc.) is complete, accurate, and available to participating care team members.

7.

Develops, tracks, and communicates outcome and process measures to site staff/care teams in meaningful ways both verbally and through Excel, PowerPoint presentations to inform, encourage, and enable improvements.

8.

Gathers, summarizes, and presents information about QI activities and progress toward goals at appropriate meetings (Site Staff meetings, QI Meetings, etc.) as assigned.

9.

Uploads QIP data for assigned sites to the Partnership Healthplan eReports website

10.

Provides Panel Management for complex, high needs pay-for-performance measures (e.g. infant well child and IZ measures) for assigned site(s)

11.

Performs other duties as assigned.