What are the responsibilities and job description for the Dispatcher position at OLDENBROEK TRUCKING LLC?
Company Description OLDENBROEK TRUCKING LLC is a transportation company based in Hudsonville, Michigan, serving customers throughout the region with reliable trucking and freight services. The company operates from its facility at 4544 48th Ave suite B and supports a variety of commercial and industrial clients.
OLDENBROEK TRUCKING LLC values safety, efficiency, and dependable customer service. Team members work in a collaborative, fast-paced environment where clear communication and accountability are important. The company offers opportunities to build a long-term career in the trucking and logistics industry.
Role Description This is a full-time, on-site Dispatcher role. The Dispatcher will work with owner operators and brokers to book loads and coordinate daily truck schedules, assign loads to drivers, and adjust routes as needed to meet customer timelines and operational requirements. This role involves communicating frequently with drivers, brokers, customers, and internal team members to provide updates, resolve issues, and ensure accurate load information. The Dispatcher will monitor delivery progress, track shipments in a dispatch management system, and maintain up-to-date records and documentation. Additional responsibilities include responding to unexpected delays or breakdowns, supporting compliance with safety and company policies, and assisting with general office and logistics support as needed.
Qualifications
OLDENBROEK TRUCKING LLC values safety, efficiency, and dependable customer service. Team members work in a collaborative, fast-paced environment where clear communication and accountability are important. The company offers opportunities to build a long-term career in the trucking and logistics industry.
Role Description This is a full-time, on-site Dispatcher role. The Dispatcher will work with owner operators and brokers to book loads and coordinate daily truck schedules, assign loads to drivers, and adjust routes as needed to meet customer timelines and operational requirements. This role involves communicating frequently with drivers, brokers, customers, and internal team members to provide updates, resolve issues, and ensure accurate load information. The Dispatcher will monitor delivery progress, track shipments in a dispatch management system, and maintain up-to-date records and documentation. Additional responsibilities include responding to unexpected delays or breakdowns, supporting compliance with safety and company policies, and assisting with general office and logistics support as needed.
Qualifications
- Experience in dispatching, transportation, logistics coordination, or a related field, preferably in trucking or freight.
- Strong communication and customer service skills for frequent interaction with drivers, customers, and internal teams.
- Solid organizational and time-management skills to handle multiple loads, changing priorities, and tight deadlines.
- Comfort using dispatch, routing, or transportation management software, as well as basic proficiency with email, spreadsheets, and data entry.
- Ability to stay calm under pressure, make quick decisions, and problem-solve issues such as delays, route changes, or equipment challenges.
- Knowledge of basic transportation regulations, hours-of-service concepts, and safety-focused practices is preferred.
- High school diploma or equivalent required; additional coursework or training in logistics, transportation, or business is a plus.
- Willingness to work on-site in Hudsonville, MI, with a dependable attendance record and a collaborative, team-oriented mindset.