What are the responsibilities and job description for the Inside Sales Representative position at Oldcastle APG?
Job ID: 523529
Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.
Job Responsibilities
- Receive customer phone calls; provide support to customers and contractors via phone and in person
- Refer to product catalogs and specification guides to determine related product uses and applications
- Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
- Help customers with design ideas/problems; provides customer feedback to management
- Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
- Retrieve information for credit department when needed
Job Requirements
- High school diploma/equivalent or comparable combination of education, experience or training in related field
- Skilled in Microsoft Word, Excel and Outlook
- Previous sales experience
- Experience with multi-line phone system preferred
- Knowledge of concrete masonry is a plus
- Bilingual (English/Spanish) preferred
- Some forklift experience preferred
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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