What are the responsibilities and job description for the Old Tucson Retail Associate position at OLD TUCSON ENTERTAINMENT LLC?
Division/Department: Gift Shop/Retail
Job Title: Retail Associate
Reports To: Retail Manager
Type of position: Non-Exempt / Hourly
Employee Classification: Seasonal
Location: Tucson, AZ
Compensation: $15.15 - $16.00/Hr.
Job Summary:
The Retail Associate plays a key role in delivering exceptional customer service by assisting guests, processing sales, and maintaining product displays in our on-site gift shops. The ideal candidate is enthusiastic, service-oriented, and knowledgeable about our merchandise, offering thoughtful recommendations to enhance the customer experience.
Essential Duties/Responsibilities:
-
Assist customers with purchases, returns, and general inquiries.
-
Maintain inventory levels by restocking merchandise as needed.
-
Engage with customers by sharing product knowledge, making recommendations, and offering assistance.
-
Deliver exceptional service to all gift shop guests.
-
Accurately process cash and credit transactions.
-
Keep the sales floor clean, organized, and visually appealing.
-
Follow all safety procedures and promptly address or report any potential hazards to ensure a safe environment for customers and staff.
-
Perform other duties as assigned.
Education, Skills & Work Experience Requirements:
-
Previous experience in the retail industry is strongly preferred.
-
Background in cash handling and familiarity with cash registers or point-of-sale systems is a plus.
-
Strong work ethic and a proactive, hands-on approach with a commitment to exceptional customer service are required.
Work Environment:
-
Ability to stand and walk for up to 8 hours per day.
-
Regular bending, lifting, carrying, reaching, and stretching.
-
Ability to lift up to 20 pounds.
-
Work schedule may vary and can include evenings, weekends, holidays, and occasional overtime (required).
-
Some duties may take place around the park and event spaces, which may involve uneven surfaces and exposure to extreme weather conditions.
Salary : $15 - $16