Experienced leasing agent/apartment manager

Job Overview

We are seeking a dynamic and experienced Leasing Agent and Apartment Manager to lead our property leasing operations and oversee daily property management activities. This role is vital in creating a welcoming environment for prospective and current residents, ensuring lease agreements are managed efficiently, and maintaining the overall quality of the community. The ideal candidate will possess strong communication skills, a deep understanding of property management tools, and a passion for delivering exceptional customer service. This position offers an exciting opportunity to manage a vibrant residential community while utilizing your expertise in leasing, property administration, and team leadership.

Duties

• Manage all aspects of leasing including showing apartments, processing applications, and executing lease or rental agreements with prospective tenants.
• Oversee property operations, including property maintenance coordination, facilities management, and ensuring compliance with Fair Housing regulations and landlord-tenant law.
• Utilize property management software AppFolio to track leasing activity, rent payments, and resident information accurately.
• Conduct legal administrative tasks related to lease agreements, Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit), and other subsidized housing initiatives.
• Lead and supervise leasing agents or administrative staff to ensure high performance and excellent customer service standards.
• Handle conflict management effectively by addressing resident concerns promptly while maintaining positive relationships through excellent client communication skills.
• Maintain detailed records through data entry, filing systems, and CMMS (Computerized Maintenance Management System) tools to ensure operational efficiency.
• Upsell available units or amenities to prospective tenants while adhering to Fair Housing regulations and ethical sales practices.
• Coordinate with property maintenance teams to ensure timely repairs and upkeep of the community’s facilities.

Skills

• Proven experience with property management software Appfolio.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, Section 8 housing policies, and legal administrative procedures.
• Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person.
• Skilled in rental agreement administration.
• Demonstrated team management capabilities with experience supervising staff in a property management setting.
• Familiarity with property maintenance processes, facilities management, and the use of property management tools for operational oversight.
• Ability to handle conflict resolution professionally while maintaining positive resident relationships.
• Strong organizational skills including filing systems and data entry accuracy.
• Knowledge of real estate administrative procedures combined with sales acumen for upselling units or amenities effectively.

This role is ideal for motivated professionals eager to make a positive impact within a thriving residential community by leveraging their leasing expertise and leadership skills!

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person

Salary : $50,000 - $100,000