What are the responsibilities and job description for the Front Desk position at Old Town Inn?
Why Join Us?
- Competitive pay (dependent upon experience)
Front Desk Agent Responsibilities:
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Do laundry folding when required.
- Sweeping and mopping lobby when required.
- Shift Time 3pm to 11pm.
Front Desk Agent Qualifications:
- Previous experience at a hotel
- Please have solid references
- Successful history as a front desk agent or related hospitality experience
- Must have a flexible work schedule
- Flexible schedule
- Task-driven individual
- Willing to work any shift in a day.
Summary
As a Front Desk Associate, you will be the first point of contact for our guests, responsible for delivering outstanding customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and guest services will be essential as you manage check-ins, handle inquiries, and provide information about hotel amenities. With a strong foundation in hotel experience and phone etiquette, you will effectively communicate with guests to enhance their stay. Your ability to multitask and manage a multi-line phone system will contribute to a seamless front desk operation, making you a vital part of our team.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17