What are the responsibilities and job description for the Host Hostess Hourly Pay Plus Tip position at Old Spaghetti Factory?
The Old Spaghetti Factory has an Immediate Opening for a Host/Hostess to join our Team! Apply online now or in person between 2-4pm!
About Us:
The Old Spaghetti Factory is a family-owned company proudly serving delicious Italian food and providing excellent service by our personable and friendly team members since 1969! We believe in positivity, teamwork and a true sense of belonging throughout our company for all our Team Members! The OSF family extends from Honolulu to Louisville with 42 locations across 12 states.
Host/Hostess Job Description:
The Host/Hostess is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service and the ability to multitask contribute to the overall success of this position.
What You Will Do:
- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
- Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating.
- Maintain a clean and organized front-of-house area and waiting area.
- Assist in clearing dishes and cleaning tables.
- Escort guests to their assigned tables, present menus, and assist with seating arrangements, accommodate special seating requests if possible.
- Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
- Obtain knowledge of daily specials, menu items and restaurant promotions.
- Maintain a professional, polished appearance, adhering to company standards.
About You:
- Previous customer service or restaurant experience is a plus but not required.
- Exceptional interpersonal and communication skills to interact effectively with guests and team members.
- Strong organizational and multitasking abilities to handle high-volume situations efficiently.
- Ability to remain calm and composed, providing excellent service even during busy times.
- A positive and friendly demeanor.
- Flexibility to work evenings, weekends, and holidays.
- Able to lift 40lbs, stand, walk, bend, reach and stoop throughout shift.
Benefits When Joining Our Team:
- Paid training, Weekly pay
- Career advancement opportunities
- Discounted meals during shifts
- Medical, Dental & Vision benefits in accordance with Affordable Care Act
- 401(K) for those who meet eligibility requirements
- Employee Assistance Program, 24/7 Well-Being Advisor
- Prescription Savings
- Credit, Housing & Debt Counseling services
- ESG Adviser
- Life Insurance & AD&D Insurance
- Verizon Wireless discount
APPLY ONLINE NOW! OR IN PERSON BETWEEN 2-4 PM MON-SUN
Job Posting is open until filled position(s) are filled.
We consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of state, city, and county laws.
Salary : $17