Technology Specialist - Old Rochester Regional School District & MA Sup. Union #55

The Old Rochester Regional School District and MA Superintendency Union is seeking a knowledgeable and service-oriented Technology Specialist to support district-wide technology operations. The Technology Specialist provides hands-on technical support to students, faculty, and staff; manages student Chromebook and electronic device deployment, inventory, and repairs; supports the school-system’s Google Workspace for Education environment and GoGuardian software; and maintains wireless network infrastructure and access controls. Additional responsibilities include managing the district-wide technology help desk, supporting classroom instructional technology, and setting up audiovisual equipment for school meetings and events. The successful candidate will possess strong troubleshooting and organizational skills, excellent communication and customer service abilities, and a commitment to maintaining a secure, reliable, and effective learning environment. Essential Duties and Responsibilities: -Manage the district-wide technology help desk and respond to technical support requests from students, faculty, and staff. Provide hands-on technical support to our schools, including computers, peripherals, classroom technology, and audiovisual equipment. -Manage student Chromebooks and student electronic devices, including enrollment, assignment, inventory, troubleshooting, repairs, and deployment. -Support the administration and maintenance of Google Workspace for Education, including user accounts, applications, settings, and security controls. -Administer and support GoGuardian and other student device management tools to promote appropriate and productive technology use. -Manage and maintain wireless network infrastructure and access controls, including troubleshooting connectivity and implementing security measures. -Assist with technology deployments, inventory management, system upgrades, documentation, and other district-wide technology initiatives. -Collaborate with other members of the district technology team to maintain reliable, secure, and consistent technology services across all schools. -Perform other technology-related duties as assigned by the Superintendent of Schools. Qualifications: -Experience in information technology support, computer troubleshooting, or a related technical field. -Working knowledge of Windows, macOS, ChromeOS, computer hardware, and software. -Experience with Google Workspace for Education, Chromebook management, wireless networking, or classroom instructional technology preferred. -Strong problem-solving, organizational, communication, and customer service skills. -Ability to work independently, prioritize responsibilities, and collaborate effectively with colleagues. -Commitment to student privacy, information security, and district technology policies. -Relevant education, training, certifications, or equivalent experience. The Technology Specialist reports to the Superintendent of Schools and works collaboratively with other members of the technology team. This position works 180 school days per the school calendar, plus an additional 40 days (220 work days total). The successful candidate will learn school systems, procedures, and priorities, with opportunities to assume increasing responsibility and independence as technical proficiency and understanding of district goals develop. The responsibilities listed above are representative of the position and are not intended to include every possible duty.

Salary : $60,000 - $70,000