What are the responsibilities and job description for the Senior Program Manager, Marketing Operations position at Old Navy?
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About The Role
As Senior Manager of Marketing Operations & Program Management, you will drive the execution of strategic marketing initiatives, streamline workflows, and facilitate cross-functional alignment to ensure integrated, high-impact campaign delivery. You will be a key connector across marketing, creative, media, and product teams, championing operational rigor, efficiency, and excellence.
What You'll Do
Salary Range: $149,900 - $194,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.
About The Role
As Senior Manager of Marketing Operations & Program Management, you will drive the execution of strategic marketing initiatives, streamline workflows, and facilitate cross-functional alignment to ensure integrated, high-impact campaign delivery. You will be a key connector across marketing, creative, media, and product teams, championing operational rigor, efficiency, and excellence.
What You'll Do
- Lead large, cross-functional marketing programs across various categories, acting as the central point for planning, execution, and issue resolution. This includes seasonal campaigns, go-to-market moments, brand storytelling, and integrated media activations
- Collaborate closely with marketing partners to ensure smooth integration and execution of strategic initiatives.
- Focus on managing the upstream pipeline, including milestones and touchpoints related to Product-to-Market (P2M) and Go-to-Market (G2M) strategies.
- Own and manage the quarterly and monthly marketing planning processes with precision. Align stakeholders around campaign timelines, deliverables, and key performance indicators (KPIs) to ensure coordinated efforts and success.
- Partner with channel leads (growth, brand, loyalty, etc.) to integrate strategies into unified marketing executions.
- Establish and optimize workflow processes; identify and implement tools or technologies to support campaign delivery.
- Guide junior program managers and coordinators, providing coaching and oversight on campaign execution and problem-solving.
- Support the Director in strategic planning, budgeting processes, and team infrastructure initiatives.
- Contribute to measurementeporting of program performance and the evolution of program management best practices.
- 7 years of experience in integrated marketing operations, brand/project/program management or similar roles.
- Skilled in leading complex, multi-stakeholder projects from kickoff to completion
- Experience in marketing technology platforms (e.g., Airtable, Asana, Workfront,Monday.com).
- Process-oriented, highly organized, and proactive in problem-solving.
- Able to communicate clearly and influence senior stakeholders.
- Proven success managing others and leading through influence.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.*
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- See more of the benefits we offer.
- For eligible employees
Salary Range: $149,900 - $194,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Salary : $149,900 - $194,900