What are the responsibilities and job description for the Full-Time Brand Associate position at Old Navy?
Company Description Old Navy is a global apparel brand focused on making fashion fun, accessible, and affordable for all. Since opening the first store in 1994 in San Francisco, Old Navy has grown to over 1,000 stores worldwide and a strong online presence, offering high-quality essentials for the whole family. The brand celebrates a diverse, inclusive workplace where team members are encouraged to bring their authentic selves and playful personalities to a fast-paced retail environment. Fun, fashion, family, and value are core to how Old Navy serves customers and supports employees, making it a welcoming place to build a career in retail.
Role Description The Full-Time Brand Associate role at Old Navy in Pooler, GA is an on-site position focused on delivering a welcoming, engaging in-store experience. Day-to-day, the Brand Associate assists customers on the sales floor, supports fitting room and checkout activities, and helps ensure merchandise is well-stocked, organized, and visually appealing. This role includes processing shipments, maintaining store cleanliness and safety, and following brand standards and operational procedures. The Brand Associate works collaboratively with team members to meet sales goals, drive customer loyalty, and uphold Old Navy’s values of fun, family, and inclusivity.
Qualifications
- Customer service and communication skills to engage shoppers, answer questions, and provide friendly, efficient support.
- Sales and retail operations skills, including cash handling, point-of-sale (POS) use, and basic product knowledge.
- Organization and time management skills to manage multiple tasks, maintain store standards, and support daily operations.
- Teamwork and collaboration skills to work effectively with colleagues in a fast-paced, dynamic environment.
- Ability to stand, walk, bend, and lift merchandise as part of regular store activities, with or without reasonable accommodation.
- Availability to work a flexible full-time schedule, including evenings, weekends, and holidays as needed.
- Previous retail or customer-facing experience is helpful but not required; willingness to learn and a positive attitude are highly valued.
- Commitment to creating an inclusive, respectful environment aligned with Old Navy’s values and brand culture.