Assistant Program Manager, Creative Operations

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

The Assistant Program Manager, Creative Operations supports the day-to-day workflow of the creative development pipeline, partnering with Creative, Editorial, Brand Management, and Production teams to help keep projects organized and moving. Reporting into the Sr. Program Manager, Creative Operations, this role focuses on coordination, documentation, scheduling, and task management to ensure deliverables progress smoothly from kickoff through final review.

What You'll Do

• Assist in building and maintaining project timelines and milestones in project-management tools.
• Schedule cross-functional meetings including kickoffs, reviews, and approvals.
• Capture meeting notes, outline next steps, and distribute follow-ups to partners.
• Help route creative work for feedback and consolidate comments for the Sr. Program Manager.
• Track deliverables through the workflow and flag delays, blockers, or risks as they arise.
• Coordinate with Marketing Production and Digital Production to support smooth handoff of final assets.
• Maintain trackers, calendars, and documentation to reflect current project status.
• Provide general operational and administrative support to the Creative Operations team.
  
  

Who You Are

• Organized, detail-oriented, and proactive with a strong interest in creative workflow and operations.
• Comfortable with collaboration tools (e.g., Airtable, Figma, Miro, MS Office) and quick to learn new systems.
• A strong communicator who enjoys supporting cross-functional teams.
• Able to manage multiple tasks in a fast-paced environment with shifting priorities.
• 1–2 years of experience in creative operations, project coordination, traffic management, or a related field (retail, digital, or marketing experience a plus).
• Bachelor’s degree or equivalent experience welcome but not required.
  
  

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees
  
  

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $76,400 - $95,500 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.