What are the responsibilities and job description for the Network Administrator I position at Old Fort Banking Co?
Description
Network Administrator I
Job Description:
- Paid vacation available at start
- 5 PTO Days
- Paid Holidays
- Monday - Friday
- After hour and weekend on call coverage
The Old Fort Banking Company
The Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the bank is headquartered in Tiffin, Ohio. Old Fort Bank is known for our strong relationships with our clients and communities we serve. We have:
- More than 95 associates
- Approximately 30,000 clients
- 10 financial centers located in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia.
Our Community is Our Cause
As a community-first bank, Old Fort Banking Company is proud to be a resource for local groups, organizations, and businesses. From charitable donations to sponsorships and involvement at local events, we take the time to help our communities thrive. Because when they succeed, we all do. It's about more than banking to us — it's about improving the places we call home.
We have established ourselves as a high performing community bank, measured in terms of our reputation for extraordinary client service, our ability to attract and retain the best and brightest people, and for the superior financial results we produce.
Your Role
As the Network Administrator I you will be responsible for installing, evaluating, developing, maintaining, troubleshooting, and monitoring the operations of both local and/or wide area networks. You may also be responsible for installing, troubleshooting, and maintaining the telecommunication system. Assists coworkers in resolving and/or troubleshooting IT problems in person, over the phone or via e-mail. For complex issues, this role identifies the appropriate IT group to provide specific resolution support and escalates the case as necessary. Works on projects that range from setting up new users to implementing new technologies organizationally.
This is a single incumbent position.
- Provides first point of service technical IT support to the entire workforce.
- Resolve system issues including coordination between users and other IT personnel.
- Escalate complex issues to senior level support specialists.
- Maintain network security and data integrity for server and end user environment.
- Simulate or recreate user issues to better understand and resolve reported problems.
- Install, configure, and troubleshoot computers, printers and other peripherals.
- Perform preventative maintenance, testing, and repair of computer hardware.
- Evaluate system configurations and software to ensure effective use of hardware resources.
- Plan, organize, and prioritize outstanding issues.
- Identify the nature of the issue and appropriate escalation team(s).
- Follow established procedures on daily work, occasionally utilizing best judgment when applicable.
- Good communication skills, good computer skills, accuracy, flexibility, ability to handle high stress situations, regular and predictable attendance, exercise discretion and good judgment, follow instructions.
- Remain compliant with bank guidelines, policies, procedures, regulatory and BSA requirements
- Reasonable accommodation will be provided to qualified individuals with disabilities
- Other job duties as assigned
Requirements
Your Knowledge and Experience
- Bachelor’s degree in the field of Information Technology and one to three years of experience.
- Experience in a number of PC-based and LAN environments.
- Experience in Cybersecurity
- Strong interpersonal skills.
- Ability to work flexible schedules.
- Ability to diagnose and correct hardware and software configuration problems.
- Excellent problem-solving skills.