Sr. Director Risk Management

Job Description

POSITION SUMMARY:

Under the supervision of the CEO and cross-functional reporting to the CHRO and CFO, the Senior Director of Risk Management serves as the lead for the organization on all matters related to Enterprise Risk Management (ERM).

• They will serve and lead management in the safety and security for all Y members/participants and employees, potential or emerging risks, and business practices and policies.
• They will optimize risk management processes and ERM strategies for various OCY programs, capturing and implementing recommendations from metric and audit findings, external/internal assessments that identify risks.
• This position will be responsible for overseeing, monitoring, and safeguarding the assets while maintaining the integrity of the Association through sound practices of enterprise risk management, loss control, and prevention.
• In conjunction with other organizational leaders, they will initiate, enforce, and review the procedures by which the Association's business is conducted.
  
  

Essential Functions

• Lead the development and evaluation of the Association ERM systems, including direction and leadership of safety & training programs, SOPs, and support of the insurance program in conjunction with HR, Finance, and other business groups and their leaders.
• Identify and escalate to senior leadership any conflicts with risk management results and expected business outcomes.
• Create a culture of continuing risk evaluation and improvement among all associates, while maintaining existing and new accreditations.
• Chair the Association’s Safety & Risk Committee.
• Create and modify policies to comply with safety legislation, industry practices, and support adherence to all regulatory and OCY expectations and regulations.
• Review methods of data collection, processing, and applications as they relate to the collection and analysis of ERM information.
• Oversee upgrade of Incident Reporting systems. Perform root cause analysis of high-level incidents and provide quarterly ERM reviews of incidents and trends.
• Working with Association leaders and third parties, supervise and guide the ERM business processes that are critical to the safe and effective operation of all programs and services.
• Develop, perform, and oversee analyses as it relates to ERM in topics such as incident reports, claims, inspections, findings, and the like. Monitor all departmental activities to ensure proper control of the Association's safety, compliance, and assets.
• Advise, train, and guide management and staff in the administration of established safety programs and procedures. Ensure regular adherence to annual drills, compliance, and regulatory documentation requirements.
• Partner with Leaders to review training curriculum and overall compliance with all training requirements. Actively participate in all training sessions and designated Operations meetings.
• Lead OCY in the development, maintenance, and testing of the Association's contingency plan.
• Take the lead on all insurance-type claims against the Association, including property, liability, member accident, D & O, and vehicle. Partner with CHRO, attorneys, insurance companies, and individuals to support open claims and mitigate the effects of accidental losses on Association finances caused by claim expenses and settlements.
• Assist in the preparation of the Audit & Compliance Committee book and related materials. Participate in the Committee meetings.
  
  

Work Environment & Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to twenty pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
  
  

YMCA LEADERSHIP COMPETENCIES - TEAM LEADER

Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to improving lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.

CLOSING STATEMENT

To ensure the overall operations of the Y and support team work, I will accept additional responsibilities as assigned.

Requirements

QUALIFICATIONS:

• Bachelor’s degree and a minimum of five to eight years of risk management experience, YMCA and/or Social Services experience preferred.
• Knowledge of enterprise risk management and safety techniques programs, loss control practices, and legal file case management.
• Proven leadership and relationship-building skills.
• Demonstrated ability to lead teams and staff; able to actively influence, coach, mentor, and lead through complex initiatives.
• Ability to manage and accomplish multiple projects and work assignments with little supervision, successfully meeting deadlines.
• Strong project management skills, with the ability to develop, implement, and manage risk and compliance standards throughout the organization.
• Demonstrated ability to collaborate with senior leadership, third-party organizations, and high-level volunteers to ensure risk management best practices.
• Ability to understand data and use it to drive business decisions and planning. Excellent organizational and time management skills.
• Strong understanding of business imperatives, strategic priorities, and proven success in strategy development, implementation, and execution. Demonstrated and successful experience assessing situations, defining problems, collecting data, and drawing valid conclusions.
• A commitment to the YMCA Mission and Purpose – with the proven ability to model behaviors to support Y culture and develop high-performing and collaborative teams.