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Reentry Services Coordinator

Old Colony YMCA Taunton Community Justice Support Center
Taunton, MA Full Time
POSTED ON 10/15/2026
AVAILABLE BEFORE 2/12/2027

The Reentry Services Coordinator is part of the multi-disciplinary team at the Taunton Community Justice Support Center (CJSC) who is responsible for conducting in-reach to Massachusetts Correctional Institutions and County House of Corrections to publicize, enroll and case manage clients in services available at the CJSC. Services include education, career counseling, treatment, housing support and community based referrals. The Reentry Services Coordinator will build rapport, demonstrate empathy, set appropriate professional boundaries and deliver support needed to ensure that those returning from incarceration find positive change.

Typical job duties will include:

  • Conduct in-reach to Massachusetts Correctional Institutions and County Houses of Corrections and Jails to publicize the services available at CJSC such as: education, career counseling, treatment, housing support, and community-based referrals, etc.
  • Develop rapport with individual people returning to the community after a period of incarceration so that they can meet with the same person they met while incarcerated at the CJSC.
  • Greet those returning from prison at the CJSC to welcome them home from incarceration as part of the “warm-handoff”.
  • Develop a case file for each client including demographic information collected at intake, educational/vocational assessments, reentry plans from correctional institutions, and any risk/need assessment if the participant volunteered to undertake such assessment.
  • Manage the caseload of all individuals participating at the CJSC.
  • Work with the multi-disciplinary team at the CJSC to engage clients in appropriate services and coordinate with the CJSC Public Benefits Case Manager to establish essential public benefits and refer the client to community-based resources to address needs.
  • Maintain contact with the client monthly for 18-months.
  • Provide information about mentoring training to community-based programs that are interested in volunteer opportunities to support those returning from incarceration.
  • Coordinate with community-based mentoring programs to establish a mentoring connection for the client if the client desires such.
  • Cross-train in actuarial assessment tools for risk/need, treatment planning and contingency management protocols as needed.
  • Facilitate aftercare or alumni groups for CJSC clients.

Education and experience requirements:

  • Lived experience and some record of educational development (i.e. certificate, college credit) and intention to continue education towards Associate's Degree or no lived experience and Associate's Degree and 2 years experience working with justice involved individuals
  • Willing to work with high risk populations including substance abusers, justice involved individuals, and trauma survivors.
  • Strong oral, written, and presentation skills.
  • Computer proficiency that includes MS Office (Word, Excel, Outlook and Teams).
  • Organization and case management skills (case notes, filing, tracking client progress)
  • Working knowledge of community resources (housing, healthcare, food, etc.)
  • Some evening availability required.
  • Some traveling required for meetings and trainings.
  • Valid driver’s license in good standing

There are 18 Community Justice Support Centers (CJSC) across the state with 10 managed by the Old Colony YMCA. Participants attend CJSC to participate in programs designed to improve their lives and avoid further criminal justice involvement. Each CJSC offers about 15 different programs, including cognitive behavioral treatment for Substance Use Disorder (SUD) and to improve decision making, employment counseling, and Adult Basic Education, GED/HiSET, and post-secondary preparation.

The Old Colony YMCA has been listening and responding to our communities’ most critical social needs since 1887.

Job Type: Full-time

Pay: $23.50 - $24.50 per hour

Expected hours: 40.0 per week

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

People with a criminal record are encouraged to apply

License/Certification:

  • Driver's License (Preferred)

Ability to Commute:

  • Taunton, MA 02780 (Required)

Work Location: In person

Salary : $24 - $25

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