What are the responsibilities and job description for the Service Business Development Coordinator position at Olathe Ford Lincoln?
Job Type: Full-time
On-site Required: Yes
Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Olathe Automotive Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Responsibilities
Answer customer calls and set service appointments
Serve as a receptionist to greet walk-in customers and direct them to the appropriate team members for further assistance
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Assist customers with rental car contracts, rental pick-ups, and returns
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Benefits
On-site Required: Yes
Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Olathe Automotive Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Responsibilities
Answer customer calls and set service appointments
Serve as a receptionist to greet walk-in customers and direct them to the appropriate team members for further assistance
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Assist customers with rental car contracts, rental pick-ups, and returns
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Benefits
- Health, Dental, and Vision Insurance
- Company-paid life Insurance
- 401k with Company Match
- Paid Personal Days
- Paid Vacation Days
- Paid Holidays
- Paid Volunteer Day
- New Car Discounts
- RV Discounts for renting and buying
- Discounts on Products and Services
Salary : $17