Customer Engagement Specialist

Job Title: Customer Engagement Specialist

Location: Olathe Ford Lincoln,Olathe,KS

Job Type: Full Time

If you are passionate about the automotive world, we want you to join the team at Olathe Ford Lincoln! We’re looking for individuals who are eager to contribute to our mission of providing extraordinary experience for every customer. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us!

Job Responsibilities:

• Contact potential customers via phone, email, and chat
• Qualify leads and set appointments for the sales team
• Follow up with existing leads and nurture relationships
• Maintain accurate records of customer interactions and sales activity
• Work collaboratively with the sales team to meet and exceed expectations
  
  
  

Qualifications

• Customer Service Experince REQUIRED
• Excellent communications and interpersonal skills
• Strong organizational and time-management abilities
• Experience in sales or customer service is a plus
• Ability to work independently and as part of a team
• Proficiency with CRM software is preferred
  
  
  

Benefits:

• Health, Dental, and Vision Insurance
• Company Paid life Insurance
• 401k with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Car Discounts
• RV Discounts for renting and buying
• Discounts on Products and Services
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws