What are the responsibilities and job description for the Cigar Sales Associate position at Ol' Havana Cigar Lounge?
Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our team in a dynamic retail environment. The ideal candidate will have a passion for customer service and the ability to engage with customers effectively. You will play a crucial role in driving sales, assisting customers with their needs, and ensuring an exceptional shopping experience. Your responsibilities will include managing transactions, merchandising products, and maintaining a well-organized store.
Responsibilities
- Provide outstanding customer service by greeting customers and assisting them with their inquiries.
- Operate the Point of Sale (POS) system efficiently for transactions, including cash handling and cashiering duties.
- Conduct product demonstrations to showcase features and benefits to customers.
- Engage in upselling techniques to maximize sales opportunities.
- Maintain the visual presentation of merchandise through effective merchandising strategies.
- Stock shelves and ensure products are properly displayed and organized.
- Utilize retail math skills to manage inventory levels and assist in stock management.
- Exhibit strong communication skills while interacting with customers over the phone or in person.
- Ensure compliance with store policies and procedures while maintaining a clean and safe shopping environment.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- Familiarity with cigar store operations is a plus.
- Basic math skills for handling transactions and inventory management.
- Experience with cash handling and cashiering responsibilities.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work effectively in a team-oriented environment while also being self-motivated.
- Bilingual candidates are encouraged to apply as it enhances customer interaction capabilities.
- A positive attitude, willingness to learn, and commitment to providing excellent customer service are essential traits for success in this role. Join us as we strive to create an inviting atmosphere for our customers while achieving our sales goals together!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 36 per week
Work Location: In person
Salary : $18