What are the responsibilities and job description for the Senior Solutions Engineer- West Coast position at Okta?
Get to know Okta
Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
We believe Solutions Engineers at Okta are involved in all stages of the customer's development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. We believe in Okta's Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you're looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta's Identity Platform.
Job Duties and Responsibilities:
- Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
- Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
- Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
- Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
- Prepare and deliver demos to showcase how the Okta platform meets customer's business needs and use cases.
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
Required Skills:
- 5 years pre-sales engineering experience
- A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
- An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard
- A Strong Understanding of Identity & Access Management (IAM)
- SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
- Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
- A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- Experience with cloud platforms: AWS, Azure, GCP.
- You are an elite communicator
- Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
- Confident dispensing knowledge to a highly skilled and experienced audience
- Typically 10-25% travel
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.
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Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection Community at Okta
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
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