Server

Server
Location: Okoboji, Iowa
Duration: Seasonal (Memorial Day – Labor Day)

Company Background

The Okoboji Store Bar and Kitchen provides a fun, fast-paced, energetic work environment located right on East and West Lake Okoboji.  Our mission is to make every aspect of the restaurant experience easy and enjoyable for our customers!  We accomplish this through an expert group of team members who care about the customer and each other.  Teamwork is our lifestyle, together with a commitment to continuous improvement.   Our success can be measured in tenure of our staff, the earning of customers for life.

Our team is made up of growth-minded individuals with a strong work ethic and positive attitude!

Job Description

At The Okoboji Store, we value exceptional hospitality and seek individuals who can elevate the guest experience through their dedication and skills. Servers play a pivotal role in ensuring guests receive top-notch service while enjoying our offerings. 

Responsibilities

The following responsibilities will be expected for this position:

• Warmly greet guests and ensure a welcoming environment upon their arrival.
• Present menus, offer recommendations, and adeptly handle inquiries about our offerings.
• Serve food and beverages promptly, ensuring accuracy and quality.
• Proactively engage with patrons to ensure satisfaction and promptly address any concerns.
• Efficiently manage checks and process payments with precision.
• Maintain cleanliness and organization in service areas, assisting in restocking supplies.
• Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Requirements

Applicants must possess the following qualifications:

• Previous experience in restaurants or bars is a plus
• Exceptional customer service skills with an ability to effectively communicate
• Thrives in a dynamic, high-pressure environment and collaborates well within a team
• Projects professionalism and a friendly demeanor consistently
• Ability to work days, nights, weekends and holidays

Benefits

• Training opportunities to enhance your skills
  1. Pre-season orientation consists of familiarization of the facility, mastery of the menu including tasting, point of sale training, customer service steps, and socialization with team mates.
  2. Shadowing shifts as well as daily pre-shift meetings to hone performance
  3. Financial education sessions to teach goal setting and maximization of compensation
• A supportive team environment focused on professional growth
  1. Performance awards with bonuses & prizes
  2. Social Activities- boating, biking, hiking, and more fun Okoboji attractions
• Key Holder Program
  1. Year-end bonus
  2. Priority section assignments
  3. Food and merchandise discounts
  4. Key Holder letter of recommendation
  5. Featured in promotions and advertisements

Application Process:

Apply on our careers website at maucareers.com