What are the responsibilities and job description for the Veterinary Client Services Rep AS6995 position at Oklahoma State University?
Campus
OSU-Stillwater
Contact Name & Email
Nancy Allen, nancy.allen@okstate.edu
Work Schedule
Monday through Friday, 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$15.00 - $25.00
Hourly
Priority Application Date
While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials as soon as possible to ensure full consideration.
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About This Position
Primarily responsible for reviewing all charges and fee estimates, discussing
payment policy with clients and collecting additional deposits when charges exceed
original fee estimate. Responsible for greeting clinic clients, admitting/dismissing
patients and collecting payment for services. Schedules appointments, answers
phones, and communicates necessary messages to faculty/clinicians.
Required Qualifications
Must have excellent interpersonal and communication skills as well as organization
skills, ability to handle/reconcile payments received for services and multi-line phone
Preferred Qualifications
skills. Must have MS Office experience.
OSU-Stillwater
Contact Name & Email
Nancy Allen, nancy.allen@okstate.edu
Work Schedule
Monday through Friday, 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$15.00 - $25.00
Hourly
Priority Application Date
While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials as soon as possible to ensure full consideration.
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About This Position
Primarily responsible for reviewing all charges and fee estimates, discussing
payment policy with clients and collecting additional deposits when charges exceed
original fee estimate. Responsible for greeting clinic clients, admitting/dismissing
patients and collecting payment for services. Schedules appointments, answers
phones, and communicates necessary messages to faculty/clinicians.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
- High school/GED and 1 year of clerical/customer service experience. Post-secondary education may substitute for years of required experience.
Must have excellent interpersonal and communication skills as well as organization
skills, ability to handle/reconcile payments received for services and multi-line phone
Preferred Qualifications
skills. Must have MS Office experience.
- High School/GED
- Eight years’ experience in a medical or veterinary client service role. Four years’ experience in billing/cash handling. Completion of at least two on-campus or online customer service focused training courses. Certified Veterinary Receptionist (CVR) from the National Association of Veterinary Technicians in America (NAVTA).
Salary : $15 - $25