What are the responsibilities and job description for the Family Services Specialist I/II position at Oklahoma Human Services?
Family Services Specialist I/II
This position is located in Pauls Valley, Oklahoma.
Annual Salary:
- Level I H14A: $37,440.00 Full State Employee Benefits
- Level II H14B: $40,248.00 Full State Employee Benefits
Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.
Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).
Minimum Qualifications:
Level I:
- Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
- OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
- OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities
- Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
- This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
- Interview clients in an office setting or via phone.
- Manage a caseload.
- Compile data and complete documentation for eligibility.
- Make appropriate program referrals to community resources.
- Participate in individual and staff conferences.
- Must attend all mandatory trainings associated with the position.
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If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-KM119
83010318/JR61744
Salary : $37,440 - $40,248