What are the responsibilities and job description for the Child Welfare Specialist I/II/III - Hotline position at Oklahoma Department of Human Services?
This position is located in Oklahoma City, Oklahoma.
This opening is for the Oklahoma Child Abuse and Neglect Hotline, a 24/7/365 operation. This position is responsible for receiving and processing concerns alleging abuse or neglect made by the public to the Child Abuse and Neglect Hotline.
Extensive training will be provided to new employees.
Annual Salary
Applicants who possess a Master's Degree in Social Work will be entitled to a salary incentive of an additional 5%.
This is an in-office position.
Multiple shifts available
All shifts may work Holidays if during their shift.
Minimum Qualifications
Child Welfare Specialist, Level I
All New Employees will complete the Child Welfare Core Academy Training Program
Click here to see what it is like to work in Child Welfare.
If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 26-BC183
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This opening is for the Oklahoma Child Abuse and Neglect Hotline, a 24/7/365 operation. This position is responsible for receiving and processing concerns alleging abuse or neglect made by the public to the Child Abuse and Neglect Hotline.
Extensive training will be provided to new employees.
Annual Salary
- Level I H23A: $37,280.75 Full State Employee Benefits
- Level II H23B: $40,077.79 Full State Employee Benefits
- Level III H23C: $43,968.62 Full State Employee Benefits
Applicants who possess a Master's Degree in Social Work will be entitled to a salary incentive of an additional 5%.
This is an in-office position.
Multiple shifts available
All shifts may work Holidays if during their shift.
Minimum Qualifications
Child Welfare Specialist, Level I
- Completion of 90 hours from an accredited college or university
- OR 3 years of experience related to child welfare work
- OR A combination of education and experience
- A bachelor's degree (in any field) to qualify
- OR One year of experience as a Child Welfare Specialist
- A Master's degree
- OR a Bachelors Degree plus one year of experience as a Child Welfare Specialist
- OR Two years of experience as a Child Welfare Specialist
All New Employees will complete the Child Welfare Core Academy Training Program
- Position works closely with Child Protective Services to screen and analyze reports of suspected abuse, neglect, and threats to a child’s safety that are received by the 24 hour statewide Oklahoma Child Abuse and Neglect Hotline
- Assists the caller with providing information regarding the alleged child abuse or neglect; interprets what child abuse or neglect is to the caller; identifies possible child abuse or neglect; and gathers sufficient information to make decisions about the alleged abuse or neglect
- Documents and processes reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS); determines if the allegations require an emergency response and notifying district Child Welfare Services (CWS) personnel immediately when an emergency response is necessary
Click here to see what it is like to work in Child Welfare.
If you have questions, please contact DHS.Careers@okdhs.org
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 26-BC183
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Salary : $37,281