Membership Manager

The Membership Manager is responsible for cultivating new chamber members and stewarding current members to ensure member engagement and satisfaction.

ESSENTIAL FUNCTIONS

• Membership Managers must be able to travel independently.  Reliable transportation and a valid driver’s license are required.  High amount of mobility is necessary.  Extensive local and potentially regional travel may be required.
• Position requires a professional demeanor and an orientation toward customer service with exceptional relationship-building skills.
• Ability to manage sales pipeline and outperform sales goals. 
• Ability to provide stewardship to Chamber members.
• Position requires ability to sit for extended periods of time in an office environment while utilizing a telephone, keyboard, mouse and monitor. 
• Position requires some extended periods of standing.

PRINCIPAL DUTIES

• Identify potential Chamber members and schedule appointments and presentations as necessary to recruit new members and retain existing members. 
• Effectively represent the Chamber by staying informed about the organization’s goals, objectives, programs and activities.
• Meet minimum activity requirements and accurately follow membership management process.  
• Attend Chamber events to communicate with current and prospective members. 
• Utilize membership database to maintain a record of contacts with prospects and members. 
• Provide high quality customer service.   

JOB REQUIREMENTS AND QUALIFICATIONS

• A performance mindset with a demonstrated track record of high-level sales or fundraising success.
• Must be comfortable with the use of technology and have database experience.
• Previous business-to-business sales experience or experience working with corporate donors preferred.
• Extremely strong organizational, written / verbal communication skills.
• Executive presence with the ability to provide presentations to individuals or groups.
• Internal drive with the ability to set and achieve goals.
• Community-minded and engaged.
• Degree in marketing, communications, public relations, or business or related field preferred.
• Local and potentially some regional travel required.
• Must have reliable transportation and valid driver’s license.
• Has a passion for building and maintaining relationships.