What are the responsibilities and job description for the EVENTS COORDINATOR position at OKLAHOMA CITY CHAMBER OF COMMERCE?
This position supports the planning, coordination and execution of Greater Oklahoma City Chamber events through event logistics, attendee registration, sponsor fulfillment, vendor coordination and exceptional customer service. The Events Coordinator works collaboratively with Chamber staff, members, sponsors, vendors and community partners to ensure successful execution of Chamber events that advance the organization's mission and provide an exceptional experience for attendees.
- Coordinates logistics for Chamber events including attendee registration, sponsor communications, vendor coordination, event materials, onsite setup, execution and breakdown.
- Manages event registrations and maintains accurate attendee information within the Chamber's CRM database.
- Serves as a primary point of contact for event attendees, sponsors and vendors by responding promptly to inquiries via phone, email and online registration platforms.
- Coordinates sponsor fulfillment to ensure recognition and benefits are delivered according to sponsorship agreements.
- Assists with venue coordination, catering, audiovisual needs, signage, room setup and other event logistics.
- Leads registration operations during Chamber events, including payment collection and reconciliation with the Finance Department.
- Coordinates accounts payable and receivable related to Chamber events in partnership with the Finance Department.
- Maintains event supplies, signage, nametags and inventory needed to support Chamber events.
- Utilizes the Chamber's CRM and project management systems to coordinate event timelines, registration and communications.
- Assists with planning and execution of special events, networking programs, committee meetings and other Chamber initiatives.
- Provides assistance with front desk and switchboard coverage as needed.
- Performs other duties as assigned.
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Bachelor's degree in hospitality, event management, business administration, communications or a related field preferred.
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One to two years' experience in event coordination, hospitality, customer service or a related professional environment, or an equivalent combination of education and experience preferred.
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Excellent interpersonal, written and verbal communication skills.
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Excellent organizational skills with demonstrated project management, time management and multitasking abilities.
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Strong customer service skills with the ability to build positive relationships with members, sponsors, vendors and community partners.
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Experience working with CRM or event registration software preferred.
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Proficiency with Microsoft Office applications, including Word, Excel and PowerPoint.
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Willingness to work a flexible schedule, including occasional early mornings, evenings and weekends to support Chamber events.