What are the responsibilities and job description for the Systems Integration Specialist position at Oklahoma Central Credit Union?
Description
The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we have to make a difference in the lives of our employees for them to make a difference for our members and communities.
Your role:
In your role as Systems Integration Specialist, you will, under the general direction of the IT Infrastructure Manager, have diverse responsibilities for the integration, maintenance and support of the company on-premises and cloud applications, server, storage, and network equipment. This includes but is not limited to Windows-based Internet/Intranet, 3rd party applications and sites, Active Directory (AD) management, 3rd party applications in the corporate portfolio.
In this role you will:
- Work with vendors to integrate/deploy, troubleshoot or improve on-premises and Cloud applications including hardening and vulnerability remediation as needed.
- Configuration of SAML identity providers such as Microsoft Entra ID with various cloud applications, and proactively work to improve reliability, stability, and security of the cloud and on premises environments.
- Support and manage IT departmental audits, compliance requirements, and technology projects to ensure effective governance and operational excellence.
- Develop and maintain documentation of all the Credit Union Applications include updates, security, and compliance.
- Review, analyze, and report on the efficiency of existing system applications and recommend changes to improve these systems.
- Perform troubleshooting, performance tuning and capacity planning.
- Research and evaluate existing and new on-premises and cloud application solutions.
- Planning, coordination, maintenance, and managing the network infrastructure and application delivery systems.
- work closely with the technology team and senior managers within the credit union to determine and recommend solutions to meet each department's strategic needs.
- Monitor and proactively manage supported applications to assure their performance, availability, security, and capacity.
- Maintain a solid understanding of both on-premises and enterprise applications.
- Respond to systemic application issues and resolve in a timely and satisfactory manner; communicate with software and hardware vendors, technical support, and our internal technical support team (infrastructure and support services).
- Configuration of LDAP solutions like on-premises Microsoft Active Directory and Microsoft Entra ID (Azure AD) to support secure authentication across both on-premises and cloud applications.
- Commit to Credit Unions' needs and maintain confidentiality at all times.
- Provide friendly, professional, courteous, and accurate service and support to all.
- Comply with all security guidelines related to physical and information security.
- Comply with the requirements of all credit union policies and procedures including but not limited to the Bank Secrecy Act, Anti-Money laundering regulations as related to the position.
- Deliver service to both internal and external members that are in alignment with the credit union’s Service Standards and meet all established service goals.
Benefits you can expect when you join Oklahoma Central Credit Union:
- Competitive pay - Cha-ching!
- Work-life balance - Your family, hobbies, and life outside of work are important to us!
- 401 (k) retirement plan - You contribute to our future, so we contribute to yours
- Best-in-class healthcare coverage - Helping you stay healthy
- Generous PTO and federal holidays - We prioritize what matters
- Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off
Requirements
What we're looking for: You take initiative and hold yourself to a high standard of personal responsibiliyt. You have strong analytical and problem-solving skills. You have experience troubleshooting hardware and software issues. You have solid technical knowledge with the ability to configure, integrate, test, and deploy software from several different vendors. You are no stranger to a fast-paced environment and tight deadlines, and you are relentless in ensuring that work is completed through effective task delegation. You naturally build strong relationships and establish credibility with a wide range of leaders and participants as a trusted colleague. You know how to synthesize and translate information for a broad spectrum of audiences.
You'll need to have:
- Bachelor's degree or higher in related field or achievement of formal certifications in the industry as equivalent to a bachelor's degree
- One or more years of similar or related experience
Even better if you have:
- Relevant industry certifications
- Hands on experience with automated software management tools
- SQL knowledge and familiarity with basic queries
Oklahoma Central Credit Union is an equal opportunity employer and proud to be a drug free workplace!