Pharmacy Technician

Oklahoma Arthritis Center (OAC) is an Equal Employment Opportunity employer and considers all applicants without regard to race, religion, color, sex, national origin, age, disability, veteran status, or any other legally protected status.

Job Summary:

We are looking to hire a Pharmacy Technician to be responsible for handling customer transactions and inventory at our pharmacy. You will be dispensing both prescription and over the counter medicine to customers/patients. You will also be responsible for recording and verifying patient information while maintaining confidentiality and compliance with regulations. In order to be a successful candidate, you must display excellent communication skills and an affinity for great customer service. You must be willing to collaborate with other healthcare professionals within our clinic. 

Essential Functions:

• Accurately prepares medication orders for dispensing by the pharmacist by retrieving, counting, pouring, weighing, labeling and mixing medications. 
• Coordinates billing and obtains cost approval.
• Enters patient and medication order information into the pharmacy system.
• Processes and submits insurance claims.
• Assists patients and prescribers with the Prior Authorization process.
• Provides quality customer service to patients and other healthcare providers.
• Processes new and refill prescriptions in a timely manner.
• Promotes patients' drug adherence.
• Coordinates responses and  resolutions with appropriate internal and external parties.
• Performs all tasks in a safe manner that is consistent with APS policies and as well as state and federal laws.
• Assists the pharmacist with inventory of drugs.
• Ensures security of pharmacy and medications.
• Verifies the information on the prescription is complete and accurate before submitting claim to insurance.
• Receives written prescription or refill requests and verify that information is complete and accurate.
• Maintains proper storage and security conditions for drugs.
• Answers telephones in a timely manner, responding to questions or requests.
• Oversees inventory and cleanliness of Over the Counter medications and supplies for sale, including snacks and drinks.
• Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
• Assists pharmacist with monitoring and  increasing patient compliance.
• Operates cash registers to accept payment from customers.
• Files prescription hard copies that have been filled.
• Cleans, and helps maintain, equipment and work areas, according to prescribed methods.
• Establishes and maintains patient profiles, including lists of medications taken by individual patients.
• Receives and stores incoming supplies, verifies quantities against invoices, and informs supervisors of stock needs and shortages.
• Other duties as assigned by Administration
• Assist co-workers as needed.
• Recognize when others are in need of assistance, information or directions and offers to help when able, or find someone who can.
• Maintain emotional control and diplomacy at all times.
• Maintain open and positive lines of communication.
• Consistently report to work on time, begins work promptly and perform duties for entire scheduled shift.
• Notify Administration of absences and tardiness in a timely manner.
• Adhere to company policies and procedures.
• Demonstrate sensible and efficient use of equipment and supplies by limiting waste, spoilage or damage.

 Performance Requirements:

 Knowledge:

• Knowledge of Oklahoma State Pharmacy Board rules and regulations as it pertains to Arthritis Pharmacy Solutions.
• Knowledge of brand/generic conversions and proficient in pharmacy math calculating dose or day supply.
• Knowledge of Pharmacy chain of command and workflow.

 Skills:

• Skill in customer service.
• Skill in effectively interacting with patients, visitors, providers, administration and all staff members.
• Skill in written and verbal communication.
• Skill in computer programs including Microsoft Office suite including Microsoft Excel, Microsoft Word and Microsoft Outlook, Pharmacy Prescription management software, and point of sales software.

 Abilities:

• Ability to assume responsibility and exercise authority over assigned work functions.
• Ability to recognize, evaluate, solve problems, and correct errors.
• Ability to establish priorities and coordinate work activities.

Qualifications:

• High school diploma or equivalent
• Current Pharmacy Technician certification and license
• 2 years experience as Pharmacy Technician
• Liberty pharmacy software experience - preferred
• Associates Degree - Preferred
• Specialty pharmacy experience - Preferred 

Physical Requirements: 

• Ability to work effectively in a fast paced environment.
• Physical ability to sit, perform data entry and view computer screen for long periods at a time.
  
• Daily standing, walking, bending, and maneuvering.
• May require lifting up to 50 pounds or more.
  

Environmental Conditions:

• 
  Occasional exposure to communicable diseases and biohazards.
• 
  This is a safety sensitive position.

Travel Requirements: 

Travel may be required.

Scheduled Working Hours:

Normal work hours are 8:00 a.m. to 5:00 p.m., Monday through Thursday and 8:00 a.m. to 1:00 p.m. on Fridays. Hours may vary depending upon the needs of the position, department, and clinic.

Other Duties:

Please note this job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change from time to time, with or without notice.

Equipment Operated:

Standard office equipment including: computers, printers, faxes, copiers, postage machine, etc.