What are the responsibilities and job description for the Outlet Sales position at Oki Furniture Fair?
About Company:
ABOUT US /Furniture Fair has grown into the premier location for home furnishings in the Ohio and Kentucky and Indiana regions.. For over 61 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at Fair prices, while continually improving our services to meet and exceed our customers' expectations. To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years. Check us out at www.furniturefair.net
About the Role:
The Outlet Sales position is crucial for driving revenue and enhancing customer satisfaction within our retail environment. This role focuses on engaging with customers to understand their needs and providing tailored solutions that align with our product offerings. The successful candidate will be responsible for maintaining a welcoming atmosphere that encourages repeat business and fosters brand loyalty. Additionally, this position involves collaborating with team members to achieve sales targets and optimize store performance. Ultimately, the Outlet Sales role contributes significantly to the overall success of our retail operations by ensuring a positive shopping experience for all customers.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in retail sales or customer service.
Preferred Qualifications:
- Experience with point-of-sale systems.
- Knowledge of retail merchandising principles.
Responsibilities:
- Engage with customers to provide exceptional service and support throughout their shopping experience.
- Demonstrate product knowledge and effectively communicate features and benefits to customers.
- Process transactions accurately and efficiently while maintaining a balanced cash register.
- Assist in inventory management, including restocking shelves and organizing merchandise displays.
- Collaborate with team members to achieve daily sales goals and participate in promotional events.
Skills:
Strong communication skills are essential for engaging with customers and understanding their needs, which directly impacts sales performance. The ability to work collaboratively with team members fosters a supportive environment that enhances overall store productivity. Organizational skills are necessary for managing inventory and ensuring that merchandise is displayed effectively. Customer service skills are vital for creating a positive shopping experience, leading to customer loyalty and repeat business. Additionally, familiarity with sales techniques and product knowledge will empower the candidate to provide informed recommendations, ultimately driving sales success.
Physical requirement of this position:
- Must be capable of being on your feet (standing or walking the sales floor) for extended periods of time (up to two hours at a stretch)
- Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds
- Ability to freely access all areas of the store including selling floor, stock area, and register area
- Assist in floor moves, merchandising, display maintenance and store housekeeping
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensures re-wraps are done promptly
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.
Salary : $40,000 - $80,000