Patient Accounts & Medical Billing Clerk

Okeene Medical Clinic is seeking a detail-oriented, organized Patient Accounts Clerk to join our business office team. In this role, you will play a vital part in our facility's financial health by processing patient accounts, managing insurance claims, and resolving account balances.

What You’ll Do:

• Insurance Processing: Process the insurance component of patient accounts using third-party claims rules and ensure all claims are billed appropriately.

• Denial Recovery: Follow up on denied or unpaid claims by performing standard appeals and recovery procedures to resolve outstanding accounts.

• Credit & Refund Management: Analyze and resolve credit balances on patient accounts, and respond directly to refund request letters from insurance carriers.

• Collaboration: Work closely with the billing team, clinical staff, and insurance companies to ensure accurate account resolution.

• Perform other administrative office duties as assigned.

Qualifications:

• Required: High school diploma or equivalent.

• Required: Strong keyboarding and accurate data entry skills.

• Key Skills: Excellent problem-solving abilities, strong verbal communication skills, and the ability to work independently and as a team in a focused office setting.

Work Schedule:

• Status: Full-Time, Monday through Friday (Day shift).

Physical Requirements:

• This is primarily a desk-based, clerical position requiring frequent sitting, keyboard use, and data entry.

• Frequent use of hearing and clear speech to communicate with insurance carriers and patients over the phone.

• Occasional walking, standing, bending, and light lifting (up to 25 lbs., such as office supplies or paper files).

What We Offer:

• Competitive hourly pay based on skills.

• Comprehensive medical, dental, and vision insurance packages.

• Facility retirement plan and generous Paid Time Off (PTO).

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