What are the responsibilities and job description for the Tasting Room Associate-Full Time position at Okanagan Specialty Fruits?
Tasting Room Associate — Endless Orchard Hard Pressed Cider
Endless Orchard Hard Pressed Cider is seeking an enthusiastic, guest‑focused Tasting Room Associate to join our hospitality team. This role plays a key part in creating warm, memorable, and educational experiences for every visitor. The ideal candidate has a positive, sales‑driven attitude, enjoys engaging with guests, and thrives in a fast‑paced tasting room environment.
Key Responsibilities
- Welcome all visitors to the tasting room and provide cider tastings with a focus on education and guest enjoyment.
- Deliver a warm, professional, and memorable guest experience that fosters brand loyalty.
- Obtain a MAST certificate and Food Handler’s Permit to serve cider and prepare food items as part of daily service.
- Process sales transactions accurately using the Toast POS system and reconcile daily sales.
- Educate guests on cider club offerings, bottle purchases, and membership benefits.
- Represent the brand at off‑site events as needed.
- Develop and maintain a thorough understanding of cider, cider production, and the Endless Orchard and Arctic Apples brands.
- Assist with hospitality‑driven events and special functions.
- Support the upkeep, cleanliness, and overall presentation of the tasting room and surrounding facilities.
- Restock and merchandise retail items and cider inventory.
- Provide general tourist information to enhance the visitor experience.
Qualifications
- Must be at least 21 years old.
- Confident, friendly, and excited to engage with guests; strong customer service mindset required.
- Professional appearance and demeanor.
- Availability to work weeknights and weekends.
- Previous tasting room or beverage‑industry experience is helpful; familiarity with cider and cider production is a plus.
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 lbs on a regular basis and manage multiple tasks simultaneously.
- Adaptability and willingness to work within shifting priorities.
- Ability to bend, squat, climb, push, stoop, and crouch repeatedly as required.
- Excellent communication skills and willingness to ask for assistance when needed.
- Basic math proficiency (addition, subtraction, multiplication, division).
Salary : $17 - $23