What are the responsibilities and job description for the Inside Sales Representative position at Oil City Iron Works Inc?
POSITION TITLE: Inside Sales Representative
DEPARTMENT: Sales
POSITION NUMBER: 6063
REPORTS TO: Inside Sales Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Contact current customers on a regular basis regarding customer needs maintaining continuous communication between customer and OCIW.
- Sorne travel will be required during the work week.
- Assure customer issues are cleanly handed off to the appropriate employee/ department to handle
- Coordinate customer visits to OCIW
- Assist in developing annual marketing and sales goals; also various strategic plans as required
- Continually prospect for new accounts; provide annual customer survey; assure prospects meet customer profile that is consistent with company strategy
- Provide timely feedback on the status and competitive nature of quotes issued
- Review customer websites and vendar sites for assigned accounts at least monthly with the purpose of reading any news releases and watching for any new functions needing compliance; delegate new functions as appropriate
- Updating and revising of quotes/prices on repeat orders; expedite outside orders, especially those for pattern work and outside machining and make sure quality is being met on outside customer orders; acquire customer requirements and assist where necessary in working on all quality problems
- Perform any and all other job related tasks as assigned
JOB KNOWLEDGE , SKILLS, AND ABILITIES
- Must have valid drivers license.
- Must be able to travel to customers when necessary.
- Must be able to communicate effective both orally and in writing.
- Must have a good working knowledge of foundry operations.
- Must have general computer skills including Microsoft Word and Excel and good mathematical skills.
- Working within Foundry ERP systems a plus.
EDUCATION AND EXPERIENCE
- Bachelors Degree or equivalent combination of work experience and skill development
- Five to ten years of experience in a foundry environment preferred
PLEASE NOTE: ALL EMPLOYEES WILL BE REQUIRED TO PERFORM ADDITIONAL DUTIES AS REQUESTED , DIRECTED OR ASSIGNED.