Account Manager, Packaging Desing

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Account Manager, Packaging Design

The Account Manager, Packaging Desing will be responsible for interfacing internal OIA and external Brand stakeholders for packaging-related projects and packaging program initiatives. They will also be expected to identify new business opportunities related to packaging within existing Brand clients.

Salary Range: From $80,000 to $90,000

The actual pay may vary based on several factors, including professional experience, hiring location, skills, and competencies.

Duties and Responsibilities:

• Work closely to support existing Packaging Design Account Management team on packaging-related programs and initiatives.
• Provide a high level of accounting support and customer service to key Brand contacts.
• Assist with development and tracking of project timelines in support of new designs, implementations or additional processes and programs of Brand client projects.
• Write and maintain thorough creative briefs that detail defined targets and goals. Ensure internal and external teams have all the necessary information for successful deliverables.
• Create and present key client-facing deliverables, including but not limited to proposals, analyses, and business reviews.
• Maintain and develop relationships, and understand specific client material needs for designers, developers and category leads at designated Brand client.
• Provide support to OIA operational teams to resolve material issues relating to production, sourcing limitations, timelines and inventories.
• Qualify new projects and collaborate with OIA internal teams to identify risks and advantages of potential business.
• Support internal teams in efforts to refine inefficient processes impacting clients, improving customer service levels and facilitating future growth.
• Communicate with designated levels of management and personnel the nature of the projects and all problems as well as their handling and resolution.
• Attend meetings and perform other duties as required by management.
• Facilitate meetings, manage agendas, and capture clear notes with action items to share with appropriate stakeholders. Recap verbal conversations within the same day whenever possible.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of Asia-based supply chains.
• Advanced project management skills and the ability to manage multiple high-level projects in a fast-paced environment.
• Superior verbal and written communication and interpersonal skills with a persuasive, creative, confident, and timely approach.
• The candidate must have the ability to exercise independent decision-making with outstanding organizational skills and attention to accuracy and detail.
• Must be proficient in Microsoft Office programs.
• Must possess excellent reasoning, negotiation and listening skills. Must be able to adapt to changing environments and work well with a variety of people and customers in a cross-cultural environment.

Education and Experience:

• A bachelor’s degree in business, finance, supply chain, science, or a related field is required
• At least 3 years of experience as an account manager, client manager or product development manager in the packaging industry/supply chain industry
• Experience liaising within a client facing role and internal stakeholders a must have

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Infrequent travel may be necessary dependent on client needs.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

FLSA: Exempt