What are the responsibilities and job description for the Restuarant Manager position at OHM Concession Group?
Restaurant Manager
Location: Kansas City International Airport, Kansas City, MO, 64153
About OHM Concessions Group
OHM Concessions Group owns, operates and manages restaurants in airports across the United States. We pride ourselves on excellent customer service and a fun work environment.
Position Summary
The Restaurant Manager is responsible for managing the daily operations of our restaurants, including the selection, development, and performance management of employees. In addition, the Manager oversees inventory and ordering of food and supplies, optimizes profits, and ensures that guests are satisfied with their dining experience. The Manager reports to the Airport Director of Operations.
Essential Functions
- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Ensure consistent high quality food preparation and service.
- Ensure positive guest service in all areas.
- Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
- Manage shifts including daily decision making, scheduling, and planning while upholding standards, product quality, and cleanliness.
- Investigate and resolve complaints concerning food quality and service
Qualifications
- College degree preferred;
- Knowledge of computers (MS Word, Excel).
- Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
- Must possess a valid driver’s license.
- Must be eligible to work in the United States.
- Must agree to background and credit check.
Perks
- Medical, dental, and vision benefits.
- Paid vacation.
- Discount employee meal.
- Competitive wages.
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OHM Concessions Group is committed to positively impacting the lives of our Associates, Families, and Business Partners.