What are the responsibilities and job description for the Chick-fil-A Crew Members position at OHM Concession Group?
OHM Concessions Group owns, operates and manages Chick-Fil-A restaurants in airports across the United States. We pride ourselves on excellent customer service and a fun work environment.
In this role, you will provide customer service, ensure food and drinks are served with a smile, ensure food safety and quality to ensure a positive guest experience. To succeed in this position, you will be courteous, friendly, and fast, with a positive attitude and strong work ethic.
Two shifts (4am-12p, 12p-8p) as the standard shift times. Employees can request a set schedule. Flexible hours available!
RESPONSIBILITES & DUTIES
- Work well and interact with others respectfully
- Respond positively to coaching and feedback
- Communicate with team members
- Able to learn and execute multiple tasks
- Provide great guest service
- Resolve guest issues
- Follow Brand standards, recipes, and systems
- Follow safety, food safety and sanitation guidelines; comply with all applicable laws
- Maintain clean and neat work environment
- Execute restaurant standards and marketing initiatives
- Handle POS transactions and payments with accuracy
- Prepare and deliver all products according to Brand standards
REQUIREMENTS & QUALIFICATIONS
- High school diploma or GED
- Ability to pass pre-employment (post offer) background check.
- Can communicate effectively in English
- Open availability and flexible schedule for demanding hours.
- Legally authorized to work in the U.S.
- An upbeat and friendly attitude
- Trustworthy and reliable
- Commitment to excellent customer service
- Able to handle working in a fast-paced environment
- Be able to work in a standing position for long periods of time
- Able to bend and kneel through shift; able to lift up to 25 pounds or more
PERKS
- Full-time employees can take advantage of medical, dental and vision benefits.
- Sunday’s off!
- Closed on Christmas
- Discount employee meal
- Time and half pay on five major holidays
- Competitive wages
- Discount airport parking
- Free CDTA bus pass
- Room for advancement at all levels
OHM Concession Group is committed to positively impacting the lives of our Associates, Families and Business Partners.
It is the policy of OHM Concession Group to provide equal employment opportunity (EEO) to all persons regardless of race, age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, OHM Concession Group will provide reasonable accommodations for qualified individuals with disabilities.