OR Scheduler

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Responsible for scheduling surgical procedures as well as the pre-registration of each surgery patient. This position also requires the generation of surgical scheduling reports, along with familiarity with the patient charge function.

Responsibilities And Duties:

40%
Scheduling function: Schedules patients for surgery via telephone or fax form Provides detailed information for all services and resources in multiple departments Obtains information to process patient registration Obtains detailed information about patient surgery, equipment needs, etc. , to perform the procedure Updates and coordinates re-schedules and cancellations, takes calls from various departments regarding the patient s schedule Monitors progress of daily schedule and makes necessary adjustments based on available resources
40%
Customer Service: Answers phone calls from surgeon offices, internal departments, etc. in timely manner. Provides and receives information, for the purposes of patient scheduling, in a courteous manner. Responds to customer complaints appropriately, and notifies management of any necessary follow-up. Maintains confidentiality of all communications.
10%
Identifies and coordinates needs and effectively communicates with other departments and individuals, including physicians, department staff, and office staff regarding needs.
10%
Identifies and implements problems and solutions Participates in department process improvement efforts Participates in meetings, work related classes and the orientation process Performs other miscellaneous duties as needed

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Knowledge of Microsoft Office products. Familiar with surgical procedure terminology and ability to communicate with surgeons and clinical staff in a stressful working environment. One to two years related Experience .

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Surgery Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment