Senior Revenue Operations Manager

About OH.io
OH.io is transforming Columbus into America’s startup technology capital — the global hub where capital, talent, and opportunity converge. Backed by Ratmir Timashev and powered by an AI-driven Go-To-Market Accelerator, we ignite B2B SaaS founders with GTM acceleration to build global companies from Columbus. With capital ready to deploy, a deep bench of talent, and the gravitational pull of Fortune 500 anchors, OH.io is making Columbus not just competitive—but indispensable. Through our GTM Acceleration Pods, we deliver specialized teams that drive growth and support every portfolio resident. As part of this mission, we are building a local GTM Hub office in Columbus to serve as the center of activity and collaboration.

Role Summary:

We're looking for a Senior Revenue Operations Manager to be the dedicated RevOps function for an OH.io portfolio company. You’ll own the HubSpot CRM end-to-end, build the data infrastructure that powers sales and marketing decisions, and partner with company leadership to shape GTM process and pipeline strategy.

This is a unique setup: you're employed by OH.io, which means you have access to a broader RevOps community, shared tooling, and direct support from the OH.io RevOps leadership team. Your portfolio company has a dedicated RevOps resource in you; you're their person, fully invested in helping them build a world-class revenue engine.

This role is for someone who'd rather build the system than inherit one, and wants a seat at the table while doing it. The right person for this role can write a workflow in the morning and present pipeline strategy to leadership in the afternoon. You're organized, proactive about communication, and comfortable operating in a fast-moving environment where priorities can shift.

Location: Columbus, OH

What You'll Own: 

HubSpot Administration

• Own the HubSpot instance: pipelines, lifecycle stages, properties, workflows, and user access
• Architect and maintain integrations between HubSpot and other cutting-edge tools in the company’s tech stack
• Enforce data hygiene standards and lead enrichment, deduplication, and routing logic
• Serve as the internal HubSpot expert; train reps, troubleshoot issues, and manage platform updates

GTM Process Design

• Map and document the end-to-end revenue process from lead capture through closed-won and expansion
• Design and maintain lead routing, qualification frameworks, and handoff protocols between sales and marketing
• Build playbooks and sequences that align with how the sales team actually works
• Identify process gaps through rep feedback and data, then fix them

Pipeline and Forecasting

• Build and maintain pipeline reporting that gives leadership a clear view of stage health, velocity, and coverage
• Run the weekly forecast process, including deal review preparation and variance analysis
• Track leading indicators (activity rates, conversion by stage, deal age) and surface insights proactively
• Support capacity planning by modeling pipeline targets against headcount and ramp assumptions

Reporting and Analytics

• Own the RevOps reporting layer: dashboards, recurring reports, and analysis for sales and executive leadership
• Define and maintain a core SaaS metrics framework (ARR, NRR, conversion rates, win rates)
• Connect CRM data to business outcomes and tell a clear story about what's working and what isn't

Requirements

• 5 to 8 years of experience in Revenue Operations, Sales Operations, or a closely related function
• Deep HubSpot expertise; you've administered a HubSpot instance at a B2B SaaS company, not just used it as an end user
• Strong understanding of the B2B SaaS revenue model, including pipeline mechanics, forecasting, and key GTM metrics
• Proven ability to design and improve sales processes, not just document what exists
• Comfortable working with data: building reports, diagnosing problems, and communicating findings to non-technical stakeholders
• Equally at home doing hands-on configuration work and contributing to strategic conversations with leadership
• Highly organized with a strong communication habit; you keep stakeholders informed without being asked and follow through on what you commit to
• Comfortable in a fast-paced startup environment where urgency is real and some days don't go as planned
• Experience working cross-functionally with sales, marketing, and executive leadership
• High ownership mindset; you're comfortable being the only RevOps person in the room