What are the responsibilities and job description for the Student Worker - SIO Desk Assistant position at Ohio Wesleyan University?
Student Worker – SIO Desk Assistant
Number of Openings: 8
Purpose/Objective of the Role:
The OWU Student Involvement Office (SIO) is seeking an enthusiastic, customer service-oriented Desk Assistants to support the daily operations of the SIO Information Desk. This role serves as the first point of contact for students, staff, and visitors. This role provides excellent customer service by assisting with campus inquiries, directing student organizations to appropriate resources, and supporting SIO programs and services. Successful candidates should demonstrate professionalism, strong communication skills, reliability, and a willingness to learn new skills, technology, and campus resources.
Tasks & Responsibilities:
- Attend training sessions and demonstrate proficiency in understanding of the Student Involvement Office’s services, resources, and procedures
- Support and execute event management details for office events and programs
- Answer phone calls, direct calls to the correct office/department, and take detailed phone messages
- Manage online resources including the Student Involvement Office website, email, Engage, and HWCC digital signage
- Manage and update the SIO social media accounts with information about upcoming training, events, and opportunities to get involved
- Create and distribute SIO marketing to effectively promote campus events
- Manage office supplies and spaces to ensure it is kept organized and tidy
Qualifications/Skills:
- An SIO Desk Assistant should have good communication skills, must be dependable and willing to learn, and willing to provide excellent customer service.
- Must be a current full-time OWU enrolled student and have federal work study.
Potential Future Career Benefit:
SIO Desk Assistants will gain a variety of transferable skills which include but is not limited to:
- Communication skills
- Customer service experience
- Organizational skills
- Professionalism
- Experience learning new technology and office skills
NOTE:
Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.
Application Instructions:
- Complete the ADP application by selecting "Apply" button and answer all questions.
- Supervisor: Dina Daltorio
- Commitment: 5 hours/week and additional hours for SIO programming support
- Term: Full Academic Year (Fall 2026 & Spring 2027), temporary, part-time position