Position Details

• Full-Time
• Hours: 6:00 AM – 6:30 PM
• Weekend Rotation: Every other weekend
• Location: On-site at our Dayton/Centerville location

About the Role

The Triage Nurse – RN provides clinical support to hospice patients and families through our Call Center. In this role, you will assess incoming calls, prioritize patient needs, coordinate appropriate clinical services, and communicate with members of the interdisciplinary team to ensure continuity of care.

Your clinical judgment, assessment skills, and compassionate communication will help ensure patients receive timely care focused on comfort, dignity, and quality of life.

Key Responsibilities

• Receive and triage patient and family calls based on clinical urgency and individual needs.
• Provide professional, compassionate customer service and clinical guidance.
• Assess patient needs and coordinate appropriate services according to the established plan of care.
• Communicate changes in patient condition or needs to the appropriate clinical staff.
• Coordinate changes in level of care with schedulers and other departments as needed.
• Document assessments, interventions, observations, and communications accurately and promptly in the electronic medical record.
• Maintain accurate call logs and ensure pertinent information is communicated effectively to the patient’s interdisciplinary team.
• Support continuity and coordination of care to promote comfort, dignity, and a peaceful end-of-life experience.

Qualifications

Required

• Current Registered Nurse (RN) license in the State of Ohio.
• Current CPR certification.
• Valid driver’s license with a safe driving record.
• State-required minimum auto insurance coverage.
• Strong documentation and computer skills.
• Excellent assessment and clinical judgment skills.
• Experience with pain and symptom management.
• IV and vascular access device skills.
• Ability to perform basic mathematical calculations, including whole numbers, fractions, decimals, ratios, rates, and percentages.

Certification

• CHPN certification required or must be obtained within two years of employment.

Why Join Ohio’s Hospice?

At Ohio’s Hospice, we believe caring for patients and families is both a profession and a calling. We provide our team members with the resources, education, and support needed to make a meaningful difference every day.

Benefits & Perks Include

• Competitive pay
• Health, dental, and vision insurance
• Short- and long-term disability coverage
• Life insurance
• Paid time off (PTO)
• Matching retirement plans
• Tuition reimbursement
• Support and preparation for hospice certification
• Pay incentive upon achievement of hospice certification
• Scrubs provided
• Dedicated preceptor support during orientation
• Ongoing education and professional development
• Educational programs focused on career advancement
• Opportunities for career growth
• And more!

Ohio’s Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our RN/LPN Extended hours team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!  

As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice.

Ohio’s Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 

Ohio’s Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio’s Hospice welcomes those in the LGBT community to join our team.