What are the responsibilities and job description for the Front Desk Receptionist position at Ohio Reproductive Medicine?
Front Desk Receptionist
Location: 535 Reach Blvd. Columbus, Ohio 43215
Supervisor/Reporting to: Eva Casto
Grade:
Status: Non-Exempt/Exempt
Updated: 11/2025
Job: Front Desk Receptionist
Job Responsibilities:
· Prepare labels and forms required for the day
· Check patients in upon arrival
· Obtain current insurance and photo ID
· Take patients to collection room and provide instructions
· Verify all documents are correct and complete
· Collect payment for self-pay services and collect balances as noted by billing
· Answer incoming phone calls and distribute voicemails/emails to correct dept
· Prepare and send medical records requests
Requirements and Skills
· A friendly, supportive and professional demeanor
· Previous medical office experience required
· Excellent interpersonal skills
· Excellent telephone skills
· Excellent customer service skills
· Excellent computer skills
· Excellent multi-tasking skills
· Must be punctual
Education:
· High School or equivalent (required)
· Some College
Experience:
· Medical or Physician office: 1-2 years (required)
· Customer service: 2 years (required)
Job Type: Per Diem - up to 40 hours
Pay: $18.00-$20.00
Schedule:
· 8-hour shift
· Monday to Friday
· Schedule will include holidays and occasional weekends when weekend receptionist is not available.
· Position is required to report to the workplace during inclement weather
Work Location:
· Columbus, OH 43215: Reliably commute or planning to relocate before starting work
· In-person
Job Types: Full-time, Temporary
Pay: $18.00 - $20.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office: 1 year (Required)
- Customer Service & Computer Skills: 1 year (Required)
Work Location: In person
Salary : $18 - $20