What are the responsibilities and job description for the medical receptionist position at OHIO PREMIER DERMATOLOGY, LLC?
Company Description OHIO PREMIER DERMATOLOGY, LLC is a medical dermatology practice serving patients in Central Ohio from its primary location in Sunbury, Ohio. The practice focuses on providing high-quality dermatologic care in a professional, patient-centered environment. Team members work closely with clinicians to support efficient office operations and a positive experience for every patient. The organization values reliability, respect, and clear communication among staff and with the community. As the practice grows, it offers opportunities for individuals who want to contribute to a supportive healthcare setting.
Role Description This is a full-time, on-site Medical Receptionist role located in Westerville, OH. The Medical Receptionist will be the first point of contact for patients, warmly greeting visitors, checking them in, and verifying demographic and insurance information. Daily responsibilities include answering and directing phone calls, managing appointment scheduling, confirming and rescheduling visits, and handling patient inquiries in a professional manner. The role also involves maintaining an organized front desk area, processing patient paperwork, collecting copays, and coordinating with clinical staff to ensure smooth patient flow. The Medical Receptionist will use medical office systems to enter data accurately, protect patient confidentiality, and support other administrative tasks as needed.
Qualifications
Role Description This is a full-time, on-site Medical Receptionist role located in Westerville, OH. The Medical Receptionist will be the first point of contact for patients, warmly greeting visitors, checking them in, and verifying demographic and insurance information. Daily responsibilities include answering and directing phone calls, managing appointment scheduling, confirming and rescheduling visits, and handling patient inquiries in a professional manner. The role also involves maintaining an organized front desk area, processing patient paperwork, collecting copays, and coordinating with clinical staff to ensure smooth patient flow. The Medical Receptionist will use medical office systems to enter data accurately, protect patient confidentiality, and support other administrative tasks as needed.
Qualifications
- Candidates should possess strong Receptionist Duties skills, including greeting patients, managing check-in/check-out, and maintaining a professional front desk presence.
- Candidates should possess Appointment Scheduling skills and be comfortable using scheduling software to manage, confirm, and adjust patient appointments.
- Candidates should possess excellent Phone Etiquette skills, including clear communication, courteous service, and efficient routing of calls and messages.
- Candidates should possess a basic understanding of Medical Terminology to communicate effectively with clinical staff and accurately record patient information.
- Candidates should possess familiarity with Medical Office procedures, including handling patient forms, insurance cards, copays, and adherence to privacy standards (HIPAA).
- Additional beneficial qualifications include prior experience in a healthcare or dermatology office, strong organizational skills, attention to detail, and proficiency with electronic health record (EHR) or practice management systems.
- High school diploma or equivalent required; post-secondary coursework or certification in medical office administration is a plus.
- Ability to work collaboratively with clinical and administrative teams, demonstrate reliability and punctuality, and provide respectful, inclusive service to all patients.