What are the responsibilities and job description for the Care Coordinator position at Ohio NE Brand?
Join Our Team as a Care Coordinator!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits Include:
- Affordable Health, Vision, Dental, and Life Insurance
- 401(K) with dollar-for-dollar matching (up to 4%)
- Generous Paid Time Off (PTO)
- Paid Holidays
Position Overview:
As a Care Coordinator, you’ll play a crucial role in supporting our medical care delivery. You will serve as the communication hub for patients, nurses, doctors and family members.
Key Responsibilities:
- Provide exceptional customer service to patients and staff.
- Handle all calls in a timely professional manner.
- Relay phone messages to the appropriate care provider in a timely manner.
- Manage faxes and distribute paperwork to the appropriate staff.
- Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
- Prescription audit reports and storing
- Update shot records
- Responsible for scanning all Labs into the Provider PAQ.
- Assist referral clerks with referrals and PAP tracking.
- Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record
- Assist other departments as needed.
- Other duties as assigned
Ideal Candidates Will Have:
- High school diploma or equivalent
- Medical Assisting certification preferred
- previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred.
Expectations:
- Uphold One Health Ohio’s core values and policies.
- Communicate openly with supervisors and colleagues.
- Maintain a positive and respectful attitude in all interactions.
- Exhibit flexibility and readiness to adapt to changing tasks.
Physical Requirements:
- Ability to sit for extended periods and perform tasks requiring finger dexterity.
- Capability to lift and move objects up to 30 pounds.
Ready to Make a Difference?
If you’re passionate about providing care and want to join a dedicated team that values your expertise, we’d love to hear from you! Apply today and take the next step in your career with One Health Ohio.
Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.