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Business Process Analyst 1

Ohio Lottery Commission
Strongsville, OH Full Time
POSTED ON 6/13/2026
AVAILABLE BEFORE 7/11/2026
You are required to submit your resume as an attachment with your online employment application.

What You'll Do

Responsibilities of the Business Process Analyst 1 position include but are not limited to:

  • Work as a team player to help accomplish departmental goals and objectives.
  • Act as a liaison to internal staff and vendors to assist with specification gathering, build and deployment of new functions and features of the Lottery gaming system.
  • Review and test applications, updates and changes prior to implementation.
  • Gather, review and test system requirements documents.
  • Review, verify and provide recommendations to system requirements documentation and specifications.
  • Assist in creating information technology process flows, time plans and project documentation.
  • Test and verify change requests.
  • Provide support and troubleshooting for issues related to supported systems.
  • Provide support for internal issues related to supported systems.
  • Research internal and external customer inquiries and provide information as requested.
  • Report, test and provide relevant information utilizing a ticketing system including documenting all processes and steps taken to remediate issues reported.
  • Learn and use Ohio Lottery Commission applications, systems and gaming terminals to complete daily job responsibilities.
  • Perform other duties and work on special projects as directed

36 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.

  • Or completion of associate core program in computer science or information systems; 18 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
  • Or completion of undergraduate core program in computer science, information systems, or business administration; 12 months combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
  • Or equivalent of minimum class qualifications for employment noted above.

Job Skills: Information Technology, Technical documentation, Systems Analysis, Testing Procedures, Analyzation, Customer Focus, Problem Solving, Teamwork

Agency Contact Name and Information

Ohio Lottery Commission Office of Human Resources: careers@lottery.ohio.gov

Unposting Date

Jun 22, 2026, 11:59:00 PM

Work Location

Strongsville Facility

Primary Location

United States of America-OHIO-Cuyahoga County-Strongsville

Compensation

$34.53/hour

Schedule

Full-time

Work Hours

MONDAY-FRIDAY; 8:00AM-5:00PM

Classified Indicator

Classified

Union

OCSEA

Technical Skills

Systems Analysis, Technical Documentation, Testing Procedures

Primary Technology

Not Applicable

Agency Overview

Work location is currently in Strongsville, Ohio. The work location will be moving to Glenwillow, Ohio later in 2026.

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation.

We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play…Come join us!

Salary : $35

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