Case Manager

Job Title: Case Manager - Promotora Specialist

Reports To: Program Coordinator

Hours: Full Time – 40 hours/week

Provide non-clinical, culturally-specific, linguistically-appropriate case management and support services to Latino/Hispanic victims of domestic violence, sexual assault, dating violence, stalking, family violence, and other victims of crime upon request. Provides confidential services to encourage victims in seeking assistance.

Responsibilities

• Provide immediate response to victims of abuse or violence.
• Establish client goals and coordinate an effective case management.
• Provide legal, medical, and personal advocacy.
• Maintain confidential client files in an organized and secure manner in order to ensure that cases are handled promptly and efficiently.
• Work with other program staff and supervisors to create safety and case management plans for victims.
• Communicate effectively on current case statuses with supervisors and other Promotora Specialists on an on-going and weekly-basis.
• Explain victim’s rights available to promote safety.
• Provide resources regarding identified client needs (e.x. emergency shelter, housing, childcare, legal services, clinical resources, medical services, etc.).
• Provide advocacy for clients in case-related appointments and/or court proceedings.
• Provide support in the coordination and implementation of program and other department activities.
• Provide outreach efforts of department services through System Advocacy, Education and Public Awareness materials and activities.
• Attend community events and perform community outreach including on evenings and weekends.
• Have the ability to lift and move boxes of at least thirty pounds.
• Maintains a clear and accurate log of mileage incurred while performing program duties and submits these logs to supervisors in a timely manner.
• Other duties, as needed.

Qualifications

• Read, understand, speak, and write English and Spanish fluently (required).
• Knowledgeable on Latino culture (required).
• Knowledgeable on immigration issues, language access barriers, victim services, health needs, and housing issues (preferred).
• Associates Degree (preferred) and/or 3 years of experience providing services and case management to abuse victims.
• Valid state driver's license, access to a reliable vehicle and willing to incur travel.
• Willingness to provide victim services 24 hours/7 days a week on an on-call-basis.
• Proficient in the use of Microsoft Office Suite and have the ability to input, retrieve, and format documentation via various databases/software
• Legally authorized to work in the United States.

The Ohio Hispanic Coalition is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. The Ohio Hispanic Coalition does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person

Salary : $19